SIMONE RAGLAND
Buffalo,NY
Summary
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies. Success implementing systems across multiple operations with superior organizational and communication skills
Dedicated Program Director adept at managing programs, bringing deep understanding of what it takes to run high-quality program and achieve desired results. Skilled in handling administrative, operational and outreach program functions while wearing many hats to accomplish dynamic objectives. Ready to apply 10+ years of experience to new professional challenges with growth-oriented organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CEO/Founder
Families Aimed Toward Excellence FATE
08.2018 - Current
- Establish foundational processes for business operations.
- Develop key operational initiatives to drive and maintain substantial business growth.
- Cultivate forward-thinking, inclusive, and performance-oriented business culture
- Build productive relationships with industry partners and competitors to support strategic business objectives.
- Manage partnerships and strategic business relationships.
- Identify new revenue generation opportunities to maximize bottom-line profitability.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepare comprehensive curriculum for multiple classes.
- Lead interesting and diverse group activities to engage students in course material.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Researched and identified prospective public, private and corporate funding sources aligned with strategic plan and funding priorities.
- Research grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
Executive Director
WNY STEM Hub
05.2020 - Current
- Leading, advocating for, coordinating and championing, equitable education and STEM education through collaboration and partnership among business, education, community organizations, arts and cultural organizations and government entities.
- Negotiated new annual contracts and service agreements with local businesses and school districts to achieve organizational goals.
- Updated and maintained membership and donor database on consistent basis.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Monitored economic forecasts and projected financial planning for organization to achieve revenue goals.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Worked closely with the board of directors to strategically affect operational direction.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Supervised writing of all grant applications and checked information for accuracy prior to submission.
- Drove strategic improvements to enhance operational and organizational efficiencies.
In-Home Therapist
Buffalo Urban League, Family Voices Wraparound
08.2021 - Current
- Provide short-term in- home counseling and community- based linkages.
- Assisting families in learning and developing ways to cope with and prevent crisis situations that could lead to psychiatric hospitalization or out-of-home placement.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Project Director, Science Tech Entry Program
State University Of New York At Buffalo
10.2011 - 04.2020
- Advocate, developer, coordinator, evaluator of overall UB STEP project with the objective to increase the number of historically underrepresented and economically disadvantaged students are prepared to enter college, and improve their participation rate in mathematics, science, technology, health-related fields, and the licensed professions.
- Oversaw program operations, program evaluation, recordkeeping and stats
- Developed procedures and policies for operation of the program Implement applicable district, agency and grant policies and regulations.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones. Ensured all employee performance evaluations were completed annually
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Personnel management and hire, train and supervise members of the academic team and support staff Recruited and oversaw personnel to achieve performance and quality targets.
- Responsible for the coordination and implementation of a training curriculum for staff.
- Conducted and participate in office and department meetings, and other continuing educational seminars
- Participated in community meetings and networking events to represent the project.
- Engaged parents and students in academic counseling to assess and meet their academic/ career needs.
- Facilitated partnerships with appropriate public and private agencies that were potential resources for students and parents.
- Evaluate, develop and update programs, and plan curriculum activities and supervise implementation
- Establish and monitor annual goals and objectives for the programs
- Complete pertinent and required district, state and national reports Write and secure grants, donations and sustainable funding for the programs
Supervisor Lighthouse Women’s Residence Supervisor
BestSelf Behavioral Health, Inc
07.2008 - 09.2011
- Supervise, train and hire support staff allocating work assignments, oversee the work to ensure that it is proceeding on schedule & meeting established quality standards.
- Evaluate each worker’s performance, provide orientation to acquaint them with the program and its operating routines.
- Provide oversight, direction and resolve interpersonal conflicts among the staff.
- Develop weekly scheduling and monitor staff’s use of time, facilitate educational and counseling groups for residents.
- Coordinate activities for residents that provide opportunities for life skills development.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
Master of Social Work (MSW) -
Bachelor of Science - Community and Human Services
Associate of Applied Science - Dental Hygiene
Skills
- Report Compilation
- Policy and Procedure Adherence
- Team Leadership
- Program Leadership
- Project Management
- Budgeting
- Operations management
- Case management
- Contract Management
- Grant writing
- Business planning
Affiliations
- National Association of Social Workers
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Volunteerism
Locust Street Art - Board of Directors, Treasurer
CODE.org Certified Professional Development
For Inspiration and Recognition of Science and Technology (FIRST) Certified Professional Development
Oishei Fellowship for Leaders of Color, 2021
University of Notre Dame - Mendoza College of Business, Philanthropy & Fund Development Certificate
Families Aimed Toward Excellence (FATE, LLC) Founder/CEO
Buffalo Creek Academy, Founding Board member, Board President
Nonprofit Web Advisor, Nonprofit Leadership Certification
United Way of Buffalo and Erie County, Board Member Training
BoardStrong– “Good Practices for Good Boards”, Online training
National Association of Social Workers, Member
Red Cross Disaster Services Volunteer
Timeline
In-Home Therapist - Buffalo Urban League, Family Voices Wraparound
08.2021 - Current
Executive Director - WNY STEM Hub
05.2020 - Current
CEO/Founder - Families Aimed Toward Excellence FATE
08.2018 - Current
Project Director, Science Tech Entry Program - State University Of New York At Buffalo
10.2011 - 04.2020
Supervisor Lighthouse Women’s Residence Supervisor - BestSelf Behavioral Health, Inc
07.2008 - 09.2011
SUNY BUFFALO - Master of Social Work (MSW),
SUNY EMPIRE STATE COLLEGE - Bachelor of Science, Community and Human Services
SUNY ERIE COMMUNITY COLLEGE - Associate of Applied Science, Dental Hygiene
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