Simone R. Hinton
Houston,TX
Summary
Dynamic professional with strong organizational and presentation skills, adept at managing diverse projects across clinical and administrative domains. Proven track record of exceeding goals and company expectations through effective project oversight and collaboration. Committed to continuous learning across various job functions to ensure timely completion of objectives. Skilled in swiftly identifying and resolving equipment issues, contributing to overall operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
MD Anderson Cancer Center
02.2024 - Current
- Provide compassionate care to patients by assisting with clinical tasks, performing support services for clinical staff, and engaging directly with patients and their caregivers.
- Provide education to patients and families about their health conditions, medications, and treatment options, and empowering them to manage their own care.
- Records vital signs, blood sugar levels, pain assessments, patient information, and medication inventories.
- Evaluate patient's needs, including medical, emotional, social, and financial, and identifying gaps in care.
- Process referral records and patient information.
- Accurately translate patient information into standardized medical codes, such as ICD-10, CPT, and HCPCS.
- Managing appointments, meetings, travel arrangements, and event planning.
- Maintain data reports and update billing information.
- Assisting with budgeting and bookkeeping procedures, tracking expenses, and reconciling accounts.
- Coordinate across medical departments.
- Correspond with insurance companies.
- Sends referrals/orders for assigned providers.
- Ensuring patients receive timely access to necessary services, including medical appointments, therapies, and support groups, and coordinating care between different healthcare providers.
- Accurately documents in the medical record all delivered care, completed activities, and collected data for the patient.
- Answers phones politely, works with nurses and/or providers to handle phone calls, and conducts pre-appointment reminder calls to patients.
- Reviews charts for assigned providers and requests records such as pathology report, lab results, radiology, office notes, and/medication list as needed.
- Sends referrals/orders for assigned providers.
- Processes all medication and imaging prior authorizations and denials/appeals.
- Managing office supplies, inventory, and facilities, as well as maintaining a clean and organized work environment.
Research Data Coordinator
MD Anderson Cancer Center
04.2021 - 02.2024
- Responsible for clinical data review and query generation, resolution, and reconciliation to support the delivery of clinical data.
- Enter study data into appropriate database and perform review of discrepancy output and validation listings.
- Review and respond to queries to address problematic data identified during data review activities; apply proper correction/modification.
- Review & verify that the assigned ICD-10, CPT, and HCPCS codes are accurate, complete, and consistent with the documentation
- Apply quality control procedures and ensure data quality standards are achieved.
- Create, update, track, and maintain study-specific trial management files, tools, and systems.
- Provide clinical care in the outpatient clinic, Educate patients regarding various clinical trials.
- Serves as the point of contact to coordinate study sponsor EKG machine delivery, training, Inventory, supplies, organization, and paper flow.
- Work collaboratively with trial stakeholders and internal study teams (physicians, Regulatory team, Study Coordinators, nursing staff, Research Laboratory Technicians, and Research Pharmacy team)
- Review and analyze information from medical records (chemo regimen, progression status, EKG time points, clinic notes, pathology reports, radiology reports, patient questionnaires, etc.) to extract data for all assigned research protocols, including but not limited to industry, national, and investigator-initiated studies.
- Request and upload pathology reports, radiological images into sponsor-provided imaging platforms according to each study protocol.
- In charge of the EKG program in CTRC, train, educate and checking off staff on all existing and new EKG & Holler protocols, SOP, attend site initiation visit, process, and scan all EKGs to study sponsors, receive and pick up all EKG machines, making sure all broken, troubleshoot and malfunction equipment is handled and reported to Biomed for assistance.
- Attend protocol-related training and complete all required study training in the required timeframe.
- Prepare for and participate in site initiation visits.
Certified Medical Assistant
MD Anderson Cancer Center
03.2019 - 04.2021
- Monitor and record patients' vital signs. Monitors and record patient weight. Positions patients requested by nurse or by patients. Cares for patients on isolation status.
- Evaluating a patient's needs, including medical, emotional, social, and financial, and identifying gaps in care.
- Record the quantity of dosage and time of medication use. keep excellent records detailing the dosages and times that medications were administered to patients.
- Assisting patients with accessing community resources and support services, such as transportation, housing, and financial assistance.
- Handling incoming and outgoing communications (emails, phone calls, mail), and acting as a liaison between departments and external parties.
- Maintaining accurate and organized records, databases, and files.
- Managing incoming and outgoing referrals, ensuring paperwork is accurate and complete.
- Coordinating and scheduling appointments for patients with specialists or other healthcare providers.
- Verifying patient eligibility for insurance coverage and coordinating pre-authorization processes.
- Monitoring patient progress, documenting key information, and identifying any potential issues or barriers to care.
- Performs 12-lead EKGs as ordered and as directed by the registered nurse.
- Documents patient data and care given in both the physical and electronic medical record.
- Maintains stocks of EKG supplies as necessary.
- Monitor equipment inspection stickers and notifies Biomed of expired inspection stickers.
- Practices safety, environmental, and/or infection control methods.
- Transports patients and performs patient transfers as needed.
- Picks-up and delivers specimens or other materials to and from designated areas. Pick-up blood products.
- Packing and shipping specimen to other laboratories.
- Maintains cleanliness or organization of personal workspace.
- Completes continuous quality and service tools and monitoring tools as requested.
Senior Medical Assistant/ Referral Coordinator
Texas Oncology
03.2017 - 02.2019
- Provide clinical care in the outpatient Oncology/Hematology clinic.
- Educate patients regarding scheduled surgery
- Managing the flow of pathology specimens received from outside healthcare providers.
- Ensuring accurate accessioning of samples, coordinating with pathologists for diagnosis
- Communicating results back to referring clinicians, and maintaining proper documentation throughout the process, all while adhering to compliance regulations.
- Assisting patients with accessing community resources and support services, such as transportation, housing, and financial assistance.
- Collaborating with healthcare professionals to develop and implement individualized care plans and modifying them as needed based on patient progress and changing circumstances.
- Receiving and documenting patient referrals.
- Verifying insurance eligibility and benefits.
- Obtaining necessary pre-authorizations or pre-certifications from insurance companies.
- Ensuring referrals comply with relevant guidelines and policies.
- Providing clear and accurate information to patients about their referrals and appointments.
- Answering patient questions and addressing concerns related to referrals.
- Scheduling and confirming appointments with specialists or other healthcare providers. Accurately logging in and labeling tissue samples received from outside facilities, verifying patient information and test orders for accuracy.
- Completes all prior authorizations, making sure patient chart documentation is accurate, legible, and timely manner.
- Prepares patient for examination and treatment; takes brief patient history that includes chief complaint, vital signs, EKGs, medication pass and MAR documentation and weight; collecting lab specimens, scheduling and administers injections as approved for CMAs.
- Provides patient instructions per physician order, obtain prior authorizations for medication, pathology, radiology testing and surgical procedures.
- Contacting healthcare providers to clarify test orders, address any issues with specimen quality, and provide.
Clinic Medical Assistant/ Lab Tech
Kelsey Seybold Hematology/ Oncology Clinic
01.2012 - 03.2017
- Pre-admit patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients, process and collect payments, verifying insurance, communicate with Patient Access Services areas, Utilization Review and entering patient information to pre-admissions database.
- Accurately transcribing pathology reports generated by the pathologist, including diagnoses, interpretations, and relevant findings, and communicating results to referring clinicians in a timely manner.
- Checking patient insurance coverage and ensuring proper billing codes are assigned for pathology services.
- Responding to inquiries from referring clinicians, addressing concerns, and providing support regarding pathology testing.
- Preparing specimens for analysis by the pathologist, including sectioning tissues and staining slides as needed
- Provide patients with information by explaining hospital admission policies. Prepare admission folders by gathering admission paperwork for scheduled patients. Give injections and perform EKG’s, lab testing and phlebotomy. Prepares and maintains supplies and equipment for treatments, including sterilization.
Medical Assistant/Referral Coordinator
Northwest Cancer Center
03.2008 - 10.2011
- Work directly with the assigned provider/physician or support team, following provider directives and supporting team members.
- Receiving and documenting patient referrals.
- Obtaining necessary pre-authorizations or pre-certifications from insurance companies.
- Ensuring referrals comply with relevant guidelines and policies.
- Complete referral process by verifying appointment completion, obtaining records (i.e. office notes
- Pathology, and procedure reports), scan and index records into EMR, and document finalize/review in EMR.
- Maintain logins to secure sites (i.e. hospital and insurance portals.
- Collect and prepare lab specimens and requisitions.
- Daily review pending authorizations and contact appropriate insurer and document accordingly for continuity of care.
- Enter data into an electronic database. Communicate regularly with these researchers or convey the concerns of study subjects.
- Ensure study subjects meet the criteria set forth by the organization they work for
- Address any concerns or problems the subjects might have prior to and during the study.
- Obtain retroactive authorizations for visits and/or procedures.
- Clinical duties are taking medical histories and recording vital signs, EKG ‘s collecting lab samples explaining treatment procedures to patients, preparing patients for examination.
- Daily check for facsimile’s sent to cue; obtain and log authorizations for specialist referrals.
Certified Medical Assistant
Hematology Oncology Physician Experts
10.2005 - 11.2007
- Assess, document, and monitor vital signs before and post IV treatment.
- Arrange all medical supplies in the triage room and infusion center.
- Scan diagnostic images for provider to review.
- Scan treatment orders and check status of medication delivery.
- Schedule patients for consultations and follow up visits, port flush, Iron infusion, therapeutic phlebotomy, and chemotherapy.
- Set appointments for Biopsy and Diagnostic Imaging orders via phone such as CT, MRI, X-Ray, Bone Scans, Mammograms and Ultrasounds.
- Prepare B12 injections.
- Collected, labeled, and stored lab samples according to laboratory specifications.
- Call and confirm patient appointments in advance.
- Arrange transportation for patients to and from the facility.
- Ensure provider reaches target number of patients per day.
- Support other departments including Gastroenterology, Behavioral Health, and Urgent Care
- Occasionally travel to other medical facilities.
Research Assistant
DRD Management (Drug and Research)
01.2001 - 01.2005
- Demonstrated proficiency in taking patient medical histories and vital signs.
- Prepared patients for their health care visit by directing and/or accompanying them to the exam room.
- Providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
- Preformed laboratory test and EKG
- Efficient handling of administrative duties; answering telephone, scheduling appointments, scanning medical documents, patient processing
- Ensured cleanness, sanitation and maintenance throughout the facility, exam rooms and equipment’s.
Education
B.S. - Public Health Program
Walden University
Arlington, TX04.2017
Medical Assistant Program
Bryman College
New Orleans, LA01.1996
Skills
- Driven individual
- Highly organized
- Quick learner
- Punctual attendance
- Consistently reliable
- Effective verbal communication
- Detail-oriented approach
- Dedicated professional
Certification
- NRCMA 2011
- Most Compassionate Employee November 2015
- Commitment To Excellence May 2022
- Non-DOT & DOT CERTIFIED (QUEST) 2025
Timeline
Certified Medical Assistant
MD Anderson Cancer Center
02.2024 - Current
Research Data Coordinator
MD Anderson Cancer Center
04.2021 - 02.2024
Certified Medical Assistant
MD Anderson Cancer Center
03.2019 - 04.2021
Senior Medical Assistant/ Referral Coordinator
Texas Oncology
03.2017 - 02.2019
Clinic Medical Assistant/ Lab Tech
Kelsey Seybold Hematology/ Oncology Clinic
01.2012 - 03.2017
Medical Assistant/Referral Coordinator
Northwest Cancer Center
03.2008 - 10.2011
Certified Medical Assistant
Hematology Oncology Physician Experts
10.2005 - 11.2007
Research Assistant
DRD Management (Drug and Research)
01.2001 - 01.2005
B.S. - Public Health Program
Walden University
Medical Assistant Program
Bryman College
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