Simone Risco
Dunwoody,GA
Summary
Results-driven Functional Consultant at Oracle NetSuite with expertise in cross-functional collaboration and advanced Microsoft Excel skills, consistently optimizing business processes to improve operational efficiency. Proven track record in customer service management, with successful project deliveries and strong stakeholder engagement, ensuring exceptional client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Functional Consultant
Oracle NetSuite
Atlanta, Georgia
09.2023 - Current
- Delivers functional consulting services to clients, focusing on business process analysis and optimization to drive operational efficiency.
- Configured and customized NetSuite modules (financials, inventory management, CRM, order management), tailoring workflows, reports, and dashboards to meet client-specific needs.
- Managed small to medium-scale implementation projects, ensuring on-time delivery and client satisfaction through collaboration with cross-functional teams, including technical consultants and developers.
- Engage with stakeholders to gather and document business requirements, ensuring alignment of solutions with both functional and technical objectives.
- Designed and implemented NetSuite solutions that aligned with clients' business processes, leveraging system functionality and customizations for enhanced performance.
Leasing Consultant
Cottonwood Residential
Buford, GA
06.2023 - 09.2025
- Delivered exceptional customer service to tenants throughout their tenancy, fostering positive relationships and enhancing tenant satisfaction.
- Cultivated brand loyalty by providing an outstanding leasing experience and ensuring long-term resident retention.
- Managed daily operations, maintenance, and administrative functions, ensuring smooth and efficient property management.
- Conducted thorough background checks on applicants to assess eligibility and suitability for tenancy.
- Responded promptly to tenant maintenance requests, ensuring timely resolution, and maintaining a high standard of service.
Human Resources Management Intern
Krystal Headquarters
Dunwoody, GA
05.2022 - 08.2022
- Generated comprehensive HR reports, analyzing key metrics such as headcount, attrition rates, and average tenure, providing valuable insights to senior management.
- Supported the employee termination process, ensuring consistency, fairness, and adherence to legal guidelines.
- Contributed to the development and refinement of job descriptions and job postings, ensuring clarity and alignment with company objectives.
- Assisted in the recruitment process, including sourcing candidates, conducting interviews, and coordinating hiring procedures to meet organizational staffing needs.
- Enhanced customer satisfaction by addressing and resolving inquiries with professionalism, delivering knowledgeable and friendly service.
Administrative Assistant
Pink Patch Group LLC
Atlanta, Georgia
05.2016 - 06.2019
- Assisted the CEO with managing certification paperwork for small, minority, and veteran-owned business certifications, ensuring accuracy and timely submission.
- Handled sensitive information with confidentiality and discretion on a daily basis, maintaining a high level of professionalism.
- Managed daily office operations, ensuring smooth and efficient workflow.
- Maintained and updated the company’s social media accounts, enhancing online presence and engagement.
Education
Bachelor of Science - Business Administration And Management
Tuskegee University
Tuskegee, AL05-2023
Skills
- Interpersonal Communication
- Cross-Functional Team Collaboration
- Customer Service Management
- Professional Leadership
- Microsoft Excel Expertise
- Administrative Systems Proficiency
Certification
- Netsuite SuiteFoundations Certification
- Netsuite Administrator Certification
Timeline
Functional Consultant
Oracle NetSuite
09.2023 - Current
Leasing Consultant
Cottonwood Residential
06.2023 - 09.2025
Human Resources Management Intern
Krystal Headquarters
05.2022 - 08.2022
Administrative Assistant
Pink Patch Group LLC
05.2016 - 06.2019
- Netsuite SuiteFoundations Certification
- Netsuite Administrator Certification
Bachelor of Science - Business Administration And Management
Tuskegee University
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