Simone Eison
Spartanburg,South Carolina
Summary
Resourceful Master Trainer recognized for high productivity and efficient task completion. Possess specialized skills in curriculum development, instructional design, and effective communication strategies. Excel in leadership, adaptability, and problem-solving to enhance team performance and training outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Driver Development Specialist
US Xpress
Duncan, SC
03.2022 - Current
- Provided coaching and mentorship training for new staff members.
- Identified areas of improvement in existing training methods and procedures.
- Facilitated classes for groups or individuals on DOT regulations changes.
- Facilitated onboarding classes for newly qualified drivers.
- Mentored team members to succeed and advance within the department and company.
- Adhered to company policies regarding safety and security measures.
- Conducted interviews with potential candidates, evaluated their qualifications, and made hiring decisions.
- Coordinated onboarding process for new hires, including orientation and benefits enrollment.
Truck Driver
Swift Transportation
Duncan, SC
12.2021 - 03.2022
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas, and maintaining vehicle control.
- Average 2,500 miles per week, meeting 95% of delivery schedules; primarily transporting dry goods and planning routes following traffic and bulk transportation laws, regulations, and guidelines.
Master Trainer
Dish Network
Spartanburg, SC
08.2006 - 12.2021
- Conducted classroom and virtual training to enhance the DISH culture and values, reducing turnover by 30%. The external yard switcher training was eliminated, saving DISH $6,000 by implementing an in-house training program, which I led.
- Facilitated in-class training, as well as on-the-job.
- Assembled, managed, and scheduled training for On-the-job trainers (OJT) to assist with in-house customer demand.
- Organized meetings with department heads to discuss development plans for employees.
- Designer and developer of online learning training (OTL) for Powered Industrial Trucks, forklifts, scissor lifts, and pallet jacks for new and existing drivers on OSHA and DOT policies and driving standards.
- Developed and delivered comprehensive training programs for new employees.
- Conducted assessments to identify areas of improvement in employees' performance.
- Established highly effective logistics support and materials management for performance-based forklift and yard jockey program.
- Assessed trainee progress and provided feedback to trainees and management regarding areas of improvement.
- Maintained records of trainees' progress, attendance, evaluations, feedbacks.
Education
Some College (No Degree) -
Spartanburg Community College
Spartanburg SCSkills
- Document management
- Change Management
- Time Management
- Effective Communication
- Mentoring and Coaching
- Problem-Solving
- Facilitation
- Critical Thinking & Analysis
- Collaboration
- Leadership
Tools
- Adobe InDesign
- Articulate 360
- Google Workspace/Microsoft Office
- HIVE: Project Management
- Visio
- SuccessFactors
Certification
- ISO 9001 Auditor
- ATD Master Trainer
- Lean Green Belt
- Class A CDL
- Forklift/Yard switcher
Timeline
Senior Driver Development Specialist
US Xpress
03.2022 - Current
Truck Driver
Swift Transportation
12.2021 - 03.2022
Master Trainer
Dish Network
08.2006 - 12.2021
Some College (No Degree) -
Spartanburg Community College