Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Simonette Galvez

Las Vegas

Summary

Accomplished Pastry Chef and Owner of Simon's Online Bakeshop, with a proven track record in enhancing customer satisfaction through exceptional service and efficient business processes. Skilled in cake decorating and product development, with a strong foundation in customer relations honed at prestigious venues like Waldorf Astoria Las Vegas. Demonstrated success in small business operations and marketing, driving repeat business and referrals.

Overview

14
14
years of professional experience

Work History

Owner, Pastry Chef

Simon's Online Bakeshop
08.2010 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • As the cake decorator and owner of my customized cake. business I Make sure that my clients experience a customized service specially made for them.

Pastry Cook

Papi Steak Las Vegas
12.2023 - 03.2024

In charge in making fresh breads for service, baking and building cakes, and perform other tasks as per the managers instructions.

Cook

Palms Casino Resort
01.2023 - 11.2023

As a Banquet cook I make pastries and other desserts assigned by my chef. I make fruit platters, salads, sandwiches and other cold food as per my supervisor's instructions.

Pastry Cook

Waldorf Astoria Las Vegas
12.2018 - 11.2023

As a pastry cook, I am assigned to do pastries, croissants, scones and other pastries and cakes for tea lounge and other outlets.I am also a cake decorator making wedding cakes, specialty cakes, birthday cakes and other cakes per request. As a prime wedding destination in Las Vegas I am blessed to be given the opportunity to do wedding cakes for Waldorf's Luxurious events.

Baker

Palms Casino Resort
05.2014 - 11.2018

As a baker I am assigned to do different pastries and cakes for all outlets, Buffet, cafe, restaurants, banquets,amenities and other tasks assigned by my supervisor. As a baker I am also assigned as a cake decorator, making cakes for displays, special occasions, and other events As a cake deorator I am also assigned to do cakes and pastries for cafe display case not only making the cakes but also edible garnishes.

Baker

Rio All Suite Hotel And Casino
01.2017 - 03.2018

As a baker I am assigned at the finishing room making all cakes, VIP banquets pastries. I am also assigned to do chocolate garnishes. As a cake decorator I am assigned to do finishing works and also baking pastries from scratch as assigned by my supervisor.

Education

Bachelor of Science - Computer Science

De La Salle University
Philippines
03.2005

Skills

  • Small business operations
  • Customer Relations
  • Client Service
  • Marketing
  • cake decorating
  • baking and product development

Timeline

Pastry Cook

Papi Steak Las Vegas
12.2023 - 03.2024

Cook

Palms Casino Resort
01.2023 - 11.2023

Pastry Cook

Waldorf Astoria Las Vegas
12.2018 - 11.2023

Baker

Rio All Suite Hotel And Casino
01.2017 - 03.2018

Baker

Palms Casino Resort
05.2014 - 11.2018

Owner, Pastry Chef

Simon's Online Bakeshop
08.2010 - Current

Bachelor of Science - Computer Science

De La Salle University
Simonette Galvez