Simonne Biller
Spokane
Summary
I am a hard and efficient worker, able to handle amounts of pressure without complaining or jeopardizing my responsibilities.
I am fast, motivated, energetic and very detail oriented when it comes to organizing items and cleaning.
Able to manage any type of shift with the right training and tools to succeed.
Patient and will take the time to understand all my coworkers and clients' needs, and I will help them to the best of my ability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Janitor
Environmental Control
11.2023 - Current
- Operated cleaning equipment, ensuring optimal performance and safety standards.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
Crew Member
Express Employment Professionals
09.2023 - 09.2024
- Delivered exceptional customer service in a fast-paced environment.
- Demonstrated strong multitasking abilities, handling multiple orders without compromising quality or efficiency.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Caruso's Sandwiches and Artisan Pizza
04.2023 - 10.2023
- Worked front counter, to-go orders, and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers.
- Trained new team members on procedures, customer service, and sales techniques.
Server Assistant
Meridian Valley Country Club
09.2022 - 03.2023
- Assisted all the servers by helping in taking some of the pressure off of them.
- Helped seat members to table as well as bringing waters for them.
- Expo food to their tables as well as placing pick up orders in the right place.
- Making sure that orders had the correct food with taking in consideration of allergies or food preferences.
- Bussed and reset tables appropriately so that other members can use them.
- During events, I efficiently refilled waters so guests were hydrated, and also bussing plates so they had more room.
- Assisted the chefs and cooks in cleaning up the kitchen so they can all get out on time.
- Helped closed club and restocked drinks for the next shift.
Manager
Jimmy John's Sandwiches
07.2018 - 09.2022
- Made sure customers was satisfied with their order and responded appropriately to customer complaints
- Kept my shifts running efficiently and effectively.
- Multitasked well while under extreme pressure.
- Patient with new employee and trained them well.
Helper
School thrift store
07.2015 - 08.2017
- Restocked shelves with seasonal and new items.
- Organized and cleaned the store.
- Separated good selling items from the junk items.
- Cashier.
- Closed the store after hours many times.
Education
High school diploma -
Saint Michael’s Academy
Spokane, WA06.2021
Associate of Arts - Court Reporting
Green River Community College
Auburn, WA06-2025
Skills
- Cleaning Experience
- Food Service: Preparation and Safety
- Supervising/Management Experience
- Catering/Banquet Experience
- Up-selling
- Communication skills
- Attention to detail
- Customer Service
- Time management
- Team collaboration
- Work prioritization
- Multitasking and organization
Certification
Registered Skilled Reporter
Timeline
Janitor
Environmental Control
11.2023 - Current
Crew Member
Express Employment Professionals
09.2023 - 09.2024
Crew Member
Caruso's Sandwiches and Artisan Pizza
04.2023 - 10.2023
Server Assistant
Meridian Valley Country Club
09.2022 - 03.2023
Manager
Jimmy John's Sandwiches
07.2018 - 09.2022
Helper
School thrift store
07.2015 - 08.2017
High school diploma -
Saint Michael’s Academy
Associate of Arts - Court Reporting
Green River Community College
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