Simran Bana
Richmond,TX
Summary
• Multilingual Communication: Fluent in Urdu and Hindi enhancing cultural competence and patient care.
• Organization & Time Management: Skilled in prioritizing tasks, managing schedules, and maintaining accurate records to improve workflow efficiency.
• Leadership: Experienced in guiding teams, coordinating tasks, and ensuring successful completion of responsibilities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Raintree
05.2023 - Current
- Verify patients' medical insurance coverage and benefits using Raintree software to ensure accurate billing and seamless treatment authorization
- Maintain strong, professional relationships with referral sources to support patient referrals and ensure effective communication between healthcare providers
- Utilize Raintree software to manage patient scheduling efficiently, coordinating appointments to optimize clinic operations and minimize wait times
- Input and maintain patient data in both Raintree software and Excel, ensuring accurate documentation and organized records for easy access
- Respond to incoming calls promptly, providing exceptional customer service by addressing inquiries, assisting with appointment scheduling, and delivering clear information to patients
Patient Care Assistant
OakBend Medical Center
08.2022 - 01.2023
- Assisted Physical Therapist Assistants (PTAs) by welcoming patients, initiating exercise routines, and preparing treatment areas by cleaning and organizing beds
- Ensured patients had necessary equipment for their sessions, providing attentive support to enhance their care experience
- Managed patient scheduling, processed payments at the start of treatments, and maintained accurate records to ensure smooth clinic operations
- Designed customized exercise charts for gym members to promote tailored fitness routines
- Performed closing duties, ensuring the clinic was clean, organized, and prepared for the following day
- Took initiative to complete additional tasks as needed to support team efficiency and patient satisfaction
Data Entry Specialist
Data Entry Specialist
11.2021 - 01.2022
- Entered and managed patient COVID-19 test results in Excel with accuracy and efficiency to ensure timely reporting
- Organized and maintained patient charts, ensuring proper filing and easy access for medical staff
- Conducted COVID-19 tests while following strict safety protocols to ensure patient well-being and infection control
Physical Therapy Assistant Support
Sterling Physical Therapy & Wellness
09.2021 - 01.2022
- Assisted doctors and Physical Therapist Assistants (PTAs) by preparing and providing necessary instruments for patient care
- Cleaned and prepared treatment areas, ensuring beds and equipment were properly sanitized and organized for the next patient
- Managed patient charts by accurately filing and updating records to maintain efficient documentation
- Proactively completed additional tasks to support clinic operations and improve patient care
Medical Assistant Support
Lexington Medical Imaging
06.2021 - 06.2021
- Supported doctors and medical assistants by preparing treatment areas, ensuring beds were set up and instruments were readily available for patient procedures
- Provided patients with necessary supplies to ensure comfort and readiness for imaging procedures
- Assisted with various additional tasks as needed to enhance clinic efficiency and patient experience
Education
Bachelors of Science - Business Administration
University of Maryland
Maryland Heights, MO12.2025
High School Diploma -
George Ranch High School
Richmond, TX05.2019
Skills
- Multilingual Communication
- Organization & Time Management
- Leadership
- Critical thinking skills
- HIPAA compliance
- Medical terminology
- Proficient in Raintree
- Proficient in Excel
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Patient Care Coordinator
Raintree
05.2023 - Current
Patient Care Assistant
OakBend Medical Center
08.2022 - 01.2023
Data Entry Specialist
Data Entry Specialist
11.2021 - 01.2022
Physical Therapy Assistant Support
Sterling Physical Therapy & Wellness
09.2021 - 01.2022
Medical Assistant Support
Lexington Medical Imaging
06.2021 - 06.2021
Bachelors of Science - Business Administration
University of Maryland
High School Diploma -
George Ranch High School
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