Simran Bana
Richmond,TX
Summary
• Multilingual Communication: Fluent in Urdu and Hindi enhancing cultural competence and patient care.
• Organization & Time Management: Skilled in prioritizing tasks, managing schedules, and maintaining accurate records to improve workflow efficiency.
• Leadership: Experienced in guiding teams, coordinating tasks, and ensuring successful completion of responsibilities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Raintree
Richmond, USA
05.2023 - Current
- Verify patients' medical insurance coverage and benefits using Raintree software to ensure accurate billing and seamless treatment authorization
- Maintain strong, professional relationships with referral sources to support patient referrals and ensure effective communication between healthcare providers
- Utilize Raintree software to manage patient scheduling efficiently, coordinating appointments to optimize clinic operations and minimize wait times
- Input and maintain patient data in both Raintree software and Excel, ensuring accurate documentation and organized records for easy access
- Respond to incoming calls promptly, providing exceptional customer service by addressing inquiries, assisting with appointment scheduling, and delivering clear information to patients
Patient Care Assistant
OakBend Medical Center
Richmond, USA
08.2022 - 01.2023
- Assisted Physical Therapist Assistants (PTAs) by welcoming patients, initiating exercise routines, and preparing treatment areas by cleaning and organizing beds
- Ensured patients had necessary equipment for their sessions, providing attentive support to enhance their care experience
- Managed patient scheduling, processed payments at the start of treatments, and maintained accurate records to ensure smooth clinic operations
- Designed customized exercise charts for gym members to promote tailored fitness routines
- Performed closing duties, ensuring the clinic was clean, organized, and prepared for the following day
- Took initiative to complete additional tasks as needed to support team efficiency and patient satisfaction
Data Entry Specialist
Data Entry Specialist
Katy, USA
11.2021 - 01.2022
- Entered and managed patient COVID-19 test results in Excel with accuracy and efficiency to ensure timely reporting
- Organized and maintained patient charts, ensuring proper filing and easy access for medical staff
- Conducted COVID-19 tests while following strict safety protocols to ensure patient well-being and infection control
Physical Therapy Assistant Support
Sterling Physical Therapy & Wellness
Sugar Land, USA
09.2021 - 01.2022
- Assisted doctors and Physical Therapist Assistants (PTAs) by preparing and providing necessary instruments for patient care
- Cleaned and prepared treatment areas, ensuring beds and equipment were properly sanitized and organized for the next patient
- Managed patient charts by accurately filing and updating records to maintain efficient documentation
- Proactively completed additional tasks to support clinic operations and improve patient care
Medical Assistant Support
Lexington Medical Imaging
Sugar Land, USA
06.2021 - 06.2021
- Supported doctors and medical assistants by preparing treatment areas, ensuring beds were set up and instruments were readily available for patient procedures
- Provided patients with necessary supplies to ensure comfort and readiness for imaging procedures
- Assisted with various additional tasks as needed to enhance clinic efficiency and patient experience
Education
Bachelors of Science - Business Administration
University of Maryland
Maryland Heights, MO12.2025
High School Diploma -
George Ranch High School
Richmond, TX05.2019
Skills
- Multilingual Communication
- Organization & Time Management
- Leadership
- Critical thinking skills
- HIPAA compliance
- Medical terminology
- Proficient in Raintree
- Proficient in Excel
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Patient Care Coordinator
Raintree
05.2023 - Current
Patient Care Assistant
OakBend Medical Center
08.2022 - 01.2023
Data Entry Specialist
Data Entry Specialist
11.2021 - 01.2022
Physical Therapy Assistant Support
Sterling Physical Therapy & Wellness
09.2021 - 01.2022
Medical Assistant Support
Lexington Medical Imaging
06.2021 - 06.2021
Bachelors of Science - Business Administration
University of Maryland
High School Diploma -
George Ranch High School