Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Simran Rai

Buffalo,NY

Summary

Dynamic and customer-focused professional with experience, excelling in multitasking and problem-solving. Proven ability to foster strong relationships with guests while ensuring exceptional service quality. Offering strong foundation in communication and analytical skills, with readiness to learn and grow in dynamic environment. Contributes keen ability to quickly grasp new concepts and apply observational techniques.

Overview

1
1
year of professional experience

Work History

Server

Nepali Kitchen
07.2023 - 08.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Volunteer

VolunteerWNY
10.2023 - 12.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Shadowing Student

Buffalo Niagara International Airport
05.2023 - 05.2023
  • Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
  • Devised and implemented processes and procedures to streamline operations.
  • Observed security check and undercover job actions.
  • Observed packing operations to verify conformance to specifications.

Education

High School Diploma -

Amherst Central High School
Amherst, NY
06-2023

Criminal Justice

Erie 1 BOCES
Cheektowaga, NY
06-2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Computer skills
  • Foreign language proficiency
  • Public speaking
  • Customer service
  • Friendly and outgoing
  • Multitasking and organization
  • Adaptability and flexibility
  • Active listening
  • Verbal and written communication

Languages

Nepali
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Volunteer

VolunteerWNY
10.2023 - 12.2023

Server

Nepali Kitchen
07.2023 - 08.2024

Shadowing Student

Buffalo Niagara International Airport
05.2023 - 05.2023

High School Diploma -

Amherst Central High School

Criminal Justice

Erie 1 BOCES

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Simran Rai