Motivated and empathetic professional with 10+ years of progressive experience in administration, customer engagement, event coordination, and leadership. Recognized for developing meaningful relationships, streamlining operations, and delivering impactful community programs. Multilingual communicator with strong organizational and interpersonal skills, committed to team growth and client satisfaction.
Overview
14
14
years of professional experience
Work History
Founder & Lead Event Coordinator
Dream K Productions
02.2021 - Current
Built and managed a boutique event planning business specializing in culturally diverse celebrations and professional gatherings.
Developed event proposals, budgets, timelines, and vendor contracts tailored to client visions and logistics.
Led on-site event setup and execution, overseeing teams, décor, vendor coordination, and troubleshooting.
Designed social media campaigns and visual branding to enhance visibility and reach new clientele.
Achieved consistent client satisfaction through attention to detail, creativity, and exceptional service delivery.
Assistant Director
Harris County Precinct 4 – Glazier Senior Education Center
02.2023 - 03.2025
Directed operational activities at a high-traffic senior education center serving diverse community members.
Partnered with executive leadership to implement strategic plans, improve service delivery, and track center KPIs.
Managed a team of administrative and program staff, delivering regular feedback, coaching, and performance evaluations.
Oversaw the coordination of over 50 monthly programs and workshops, optimizing scheduling, budgeting, and vendor communication.
Facilitated department-wide meetings and training sessions to improve inter-team communication and engagement.
Created and submitted monthly reports, outlining attendance trends, budget usage, and program impact metrics.
Designed and implemented new office systems and procedures to ensure compliance with county regulations.
Administrative Assistant
Harris County Precinct 4 – Glazier SEC
07.2016 - 02.2023
Supported the center’s daily operations, serving over 1,000 senior residents annually.
Maintained program calendars, coordinated with external partners, and ensured the smooth execution of classes and events.
Created high-quality promotional materials using Canva, Microsoft Word, and Publisher to increase engagement.
Utilized CRM software to manage member registration, attendance tracking, and communication logs.
Regularly interacted with center members to provide personalized service, listen to concerns, and assist with program selection.
Played a pivotal role in fostering a warm, welcoming environment by memorizing participant names, preferences, and stories.
Acted as liaison between directors, instructors, and coordinators to streamline communications.
Office Administrator
Elements Massage
09.2013 - 07.2016
Managed front office responsibilities including scheduling, customer intake, payment processing, and client communication.
Promoted monthly wellness memberships and enhanced client retention through personalized follow-ups.
Developed and maintained accurate filing systems for customer records, contracts, and staff schedules.
Supported a busy team of massage therapists by ensuring efficient appointment flow and resolving client concerns promptly.
Administrative Coordinator
Warren Southwest Refrigeration
04.2011 - 05.2013
Coordinated project proposals (RFPs), equipment pricing, and vendor communications for commercial refrigeration services.
Monitored billing, inventory, and maintenance schedules using Excel and internal software systems.
Provided frontline support to clients, resolving inquiries and managing contractor communications.
Created and maintained organized digital filing systems for invoices, work orders, and operational records.
Education
Associate of Science - Business
Houston Community College
01.2017
Skills
Team Leadership & Staff Development
Strategic Program Planning
Cross-Cultural Communication
Client Experience & Engagement
Event Planning & Coordination
CRM, Scheduling & Workflow Systems
Microsoft Office Suite, Canva, Outlook
Multilingual Communication & Outreach
Team engagement
Team leadership
Strategic thinking
Growth mindset
Languages
English: Native/Bilingual Proficiency
Punjabi: Native/Bilingual Proficiency
Hindi: Professional Working Proficiency
Urdu: Professional Working Proficiency
Timeline
Assistant Director
Harris County Precinct 4 – Glazier Senior Education Center