Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Simranpreet Johal

High Point,NC

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

8
8
years of professional experience

Work History

Manager

J&B Food Mart
Winston-Salem , NC
2018.02 - 2023.03
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Formed and sustained strategic relationships with clients.

Entertainer

Mirage
Greensboro , NC
2018.02 - 2021.11
  • Promoted shows and performances through community interaction.
  • Created performance routines and compiled proposals for prospective clients.
  • Practiced quality memorizing techniques and learned routines prior to performance deadlines.
  • Attended rehearsals and collaborated with other cast members and directors to improve performance.
  • Delivered high-energy and interactive piano and vocal entertainment to cruise ship guests consistent with cruise line's brand and live music guidelines.
  • Performed as piano bar entertainer and delivered dynamic, thrilling and engaging performances for guests and recruited and oversaw additional musical talent to achieve organization's goals.

Beauty Advisor

Ulta Cosmetics
Greensboro , NC
2017.06 - 2018.05
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.

Cashier

Hardees Resturamt
High Point , NC
2016.06 - 2017.06
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Scribe

Scribe Associates
St.Louis , MO
2015.08 - 2015.12
  • Documented and initiated tests, scan and other orders.
  • Evaluated charts, documents and orders and made timely corrections.
  • Corrected errors in spelling, punctuation and grammar without changing meaning of sentences.
  • Proofread, reviewed and verified dictation for accuracy and quality against established standards.
  • Transcribed documents and maintained high levels of accuracy.
  • Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
  • Developed and adhered to exacting transcription quality assurance standards and metrics.
  • Transcribed medical reports from recorded dictation.
  • Worked with supervising physician to complete and submit medical records.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
  • Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.

Education

BBA -

American InterContinental University
Schaumburg, IL
02.2023

Associate of Applied Science -

Forsyth Technical Community College
Winston-salem, NC
06.2015

High School Diploma -

Southwest Guilford High School
High Point, NC
06.2014

Skills

  • Staff Development
  • Project Management
  • Sales Techniques
  • Project Planning
  • Staff Training
  • Scheduling and Coordinating
  • Teamwork and Collaboration
  • Training and Development
  • Performance Evaluations
  • Administration and Reporting
  • Verbal and Written Communication
  • Hiring and Training
  • Complex Problem Solving
  • Recruitment and Hiring
  • Team Building
  • Budget Management
  • Problem Resolution
  • Employee Coaching and Motivation
  • Onboarding and Orientation
  • Team Leadership
  • Goal Setting
  • Managing Operations and Efficiency
  • Technical Proficiency
  • Performance Tracking and Evaluation
  • Workforce Management
  • Documentation and Reporting
  • Lead Generation
  • Salesforce Management
  • Decision Making
  • Negotiation and Conflict Resolution
  • Customer Relationship Management
  • Strategic Planning
  • Time Management
  • Customer Service
  • Calm Under Pressure
  • Shift Scheduling
  • Business Development
  • Good Judgment
  • Computer Skills
  • Professional and Courteous

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

Affiliations

  • Member, Alumni Association

Timeline

Manager

J&B Food Mart
2018.02 - 2023.03

Entertainer

Mirage
2018.02 - 2021.11

Beauty Advisor

Ulta Cosmetics
2017.06 - 2018.05

Cashier

Hardees Resturamt
2016.06 - 2017.06

Scribe

Scribe Associates
2015.08 - 2015.12

BBA -

American InterContinental University

Associate of Applied Science -

Forsyth Technical Community College

High School Diploma -

Southwest Guilford High School
Simranpreet Johal