Simret Alemnugus
Las Vegas,NV
Summary
Professional hospitality worker with substantial experience in maintaining guest satisfaction and room cleanliness. Demonstrates strong teamwork and adaptability, ensuring seamless operations. Skilled in housekeeping tasks, attention to detail, and creating welcoming environment. Known for reliability and effective problem-solving in fast-paced settings.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Dispatch and Accounting
Dream Trucking LLC
07.2022 - 07.2024
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Responded to high volume of phone and email requests to provide logistics information.
- Coordinated regular inspections of vehicles and scheduled preventive maintenance.
- Directed gathering of required documentation and files for account audits and completed reviews.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Resolved technical issues related to Office 365 applications promptly, maintaining high levels of user satisfaction.
Guest Room Attendant
The Cosmopolitan Of Las Vegas
11.2011 - 05.2021
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
Education
No Degree - Cybersecurity Bootcomp
UNLV
Las Vegas, NV10.2023
No Degree - Microsoft 365
Dereje IT
Maryland, MD12.2022
Certificate - Accounting
Eritro Germen
Asmara, Eritrea10.2007
High School Diploma -
Asmara Comprehensive Secondary School
Asmara, Eritrea06.2004
Skills
Timeline
Dispatch and Accounting
Dream Trucking LLC
07.2022 - 07.2024
Guest Room Attendant
The Cosmopolitan Of Las Vegas
11.2011 - 05.2021
No Degree - Cybersecurity Bootcomp
UNLV
No Degree - Microsoft 365
Dereje IT
Certificate - Accounting
Eritro Germen
High School Diploma -
Asmara Comprehensive Secondary School
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