Simson Akuake
Kent
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
6
6
years of professional experience
Work History
Bartender/Server/Line Cook
Frenchmans creek country club
West Palm Beach
01.2024 - 12.2024
- Developed good working relationships with fellow employees through effective communication.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender/Server
North Fork Country Club
Cutchogue
04.2023 - 12.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Resolved customer complaints in a professional manner.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer, and cocktails for patrons.
Bartender/Server
THE TUG restaurant
Swakopmund
03.2019 - 03.2022
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Assisted in setting up the bar for service shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Adhered to state regulations regarding serving alcohol responsibly.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Education
Tourism And Hotel Management
American Hotel Academy
Florida City, FL02-2024
High School Diploma -
Eldorado Secondary School
Windhoek Namibia09-2010
Skills
- Mixology techniques
- Customer service
- POS system operation
- Inventory management
- Sanitation practices
- Alcohol regulation compliance
- Team collaboration
- Order tracking
- Cash handling
- Craft cocktail preparation
- Identification verification
- Upselling techniques
- Communication skills
- Product knowledge
- Beverage preparation
- Sales strategies
- Engaging personality
- Complaint resolution
Languages
English
Professional
Afrikaans
Professional
Timeline
Bartender/Server/Line Cook
Frenchmans creek country club
01.2024 - 12.2024
Bartender/Server
North Fork Country Club
04.2023 - 12.2023
Bartender/Server
THE TUG restaurant
03.2019 - 03.2022
Tourism And Hotel Management
American Hotel Academy
High School Diploma -
Eldorado Secondary School
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