Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sinae Hall

Coppell

Summary

Reliable and motivated professional with hands-on experience in customer service, call center operations, and administrative support. Known for staying calm under pressure, solving problems quickly, and creating positive customer experiences. Skilled in scheduling, handling high call volumes, and using CRM tools to track conversations and follow-ups. Quick to learn new systems and always focused on being organized, efficient, and helpful. Eager to join a team where I can contribute, grow professionally, and consistently deliver excellent service.

Overview

4
4
years of professional experience

Work History

Overnight Stocker

Walmart
06.2023 - 09.2024
  • Unload merchandise from delivery trucks and transport items to the sales floor.
  • Stock shelves, bins, and displays with products in assigned departments.
  • Ensure items are properly labeled and priced according to store standards.

Member Engagement Coordinator

Signify Health
10.2020 - 04.2023
  • Coordinate and schedule health assessments for Medicaid members to ensure timely access to care and compliance with program requirements.
  • Serve as the primary point of contact for member inquiries, support, and navigation assistance.
  • Ensure communication with provider and members is successful.
  • Conduct member satisfaction surveys and gather feedback for program improvement.

Education

General Studies B.S.

Prairie View A&M University
Prairie View, TX
12-2024

Skills

  • Customer Service
  • Appointment Scheduling
  • Data entry & database management
  • Soft Skills
  • Basic troubleshooting & tech support
  • Inventory management

Timeline

Overnight Stocker

Walmart
06.2023 - 09.2024

Member Engagement Coordinator

Signify Health
10.2020 - 04.2023

General Studies B.S.

Prairie View A&M University