Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sinai Dircio-Silva

GLENDALE HEIGHTS,IL

Summary

Proven adept in organization and bilingual communication, significantly enhanced customer satisfaction. Expertise in efficient data entry and time management, excelling in directing calls and handling inquiries with professionalism. Demonstrates a strong ability to improve client relations and streamline appointment processes.

Overview

1
1
year of professional experience

Work History

Receptionist/Patient Registration Representative

AdventHealth
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Education

Certificate in Medical Physician Office & Coding - Medical Insurance Billing

College of DuPage
Glen Ellyn, IL
05.2022

High School Diploma -

Larkin High School
Elgin, IL
05.2019

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist/Patient Registration Representative

AdventHealth
01.2023 - Current

Certificate in Medical Physician Office & Coding - Medical Insurance Billing

College of DuPage

High School Diploma -

Larkin High School

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Sinai Dircio-Silva