Highly proactive manager with 2 years of experience enen more in team leadership in 4 industry. Background includes sales, management and customer service in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Security Officer Supervisor
Securitas Security Services USA
05.2022 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Manager
Denny's
01.2020 - 06.2022
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations, and procedures.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Reconciled cash and credit card transactions to maintain accurate records.
Cook
Hmst Host
03.2019 - 04.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Warehouse Supervisor
Walgrens
03.2018 - 04.2019
Supervised shipping and receiving, distribution and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and handling operations.
Maintained high levels of accuracy in daily operations.
Education
Associate of Arts - Culinary Arts
Valencia College
Orlando, FL
01.2024
High School Diploma -
Prosperitas Leadership Academic
07.2020
Skills
Strong customer service skills
Commercial awareness
Interpersonal and teamworking skills
Ability to prioritize and juggle multiple responsibilities