Sinai Yacob Yishak

- Safeguarded confidential information, managed executive schedules, and coordinated travel logistics.
- Enhanced company communication by organizing conferences, meetings, and promptly processing executive travel expenses.
- Created engaging marketing content and social media campaigns, increasing customer engagement and brand presence online.
- Provided comprehensive administrative support to executives, maintained company records, and handled minor accounting tasks.
- Facilitated efficient meetings and prioritized executive appointments.
- Managed daily social media activities, collaborated across teams for cohesive content, and analyzed data for engagement improvement.
- Collaborated cross-functionally to create and support social media content for campaigns and initiatives, regularly analyzing data for actionable insights to improve performance and engagement.
- Conducted detailed analyses of marketing plans and social media strategies, identifying strategic weaknesses and making recommendations for improvement.

• Managed over 15-20 phone and email correspondence and handled incoming and outgoing mail and faxes.
• Coordinated copywriting and designed images to craft website content.
• Wrote press releases and posted updates to social media.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Developed complex reports in Excel for cost reporting.
• Uploaded files for team use on Google Suite and SharePoint.
• Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.

• Engaged with customers in a friendly and empathetic manner to understand their needs and resolve their issues, resulting in 98% customer satisfaction rating.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.