Sinaka kellam
Millsboro,DE
Summary
Compassionate Mental Health Technician with expertise in crisis intervention and patient monitoring. Strong skills in de-escalation techniques, team collaboration, and clinical documentation. Committed to enhancing patient recovery and well-being.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Mental Health Technician
Sun Delaware Behavioral
Georgetown, DE, DE
12.2018 - Current
- Monitored patient behavior and emotional well-being during daily activities.
- Documented observations and reported changes to healthcare staff promptly.
- Maintained safe, clean environment following established safety protocols.
- Supported patients with daily living activities and personal hygiene routines effectively.
- Participated in training new staff on patient care and safety measures.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Medical Assistant
MID Atlantic Family Practice
Lewes, DE
05.2012 - 12.2018
- Assisted physicians with patient care by taking vital signs and preparing patients for examinations.
- Administered medications and vaccinations under physician supervision to ensure adherence to medical protocols.
- Managed patient scheduling, optimizing workflow while maintaining accurate appointment records.
- Recorded patient medical histories and vital signs to support clinical decision-making processes.
- Maintained cleanliness and organization of examination rooms, ensuring readiness for incoming patients.
- Processed insurance claims and addressed patient billing inquiries to enhance overall patient experience.
- Kept examination rooms stocked with necessary supplies, promoting operational efficiency during consultations.
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors professionally.
Medical Assistant/Laboratory Phlebotomist
Nanticoke Memorial Hospital
Seaford, Delaware
08.2003 - 05.2012
- Assisted healthcare providers with patient examinations and procedures, enhancing care delivery.
- Educated patients on treatment plans and medication instructions to improve understanding.
- Conducted vital sign measurements and documented health data for accurate records.
- Maintained examination rooms, ensuring cleanliness and proper sterilization of instruments.
- Administered injections, medications, and treatments as directed by physician.
- Collaborated with nursing staff to streamline workflow processes within clinic environment.
- Scheduled appointments and managed patient flow while providing professional front office support.
- Adhered to HIPAA regulations to safeguard confidential patient information consistently.
Education
High School Diploma -
Sussex Tech High School
Georgetown,DE06-1994
Some College (No Degree) - Nursing
Delaware Technical Community College
DENursing
WorWic Community College
Salisbury, MD08-2026
Skills
- Patient monitoring and vital signs
- Crisis intervention strategies
- Post-traumatic stress disorder support
- De-escalation techniques
- Problem-solving skills
- Recovery support
- Behavior management
- Stress reduction techniques
- Behavior observation
- Depression support
- Substance abuse awareness
- Infection control
- Dependent personality disorder guidance
- Clinical documentation
- Team collaboration
Certification
- Medical Insurance Specialist, (Coder)
- Certified Nursing Assistant (CNA)
- Medical Assistant
- Phlebotomist
Timeline
Mental Health Technician
Sun Delaware Behavioral
12.2018 - Current
Medical Assistant
MID Atlantic Family Practice
05.2012 - 12.2018
Medical Assistant/Laboratory Phlebotomist
Nanticoke Memorial Hospital
08.2003 - 05.2012
High School Diploma -
Sussex Tech High School
Some College (No Degree) - Nursing
Delaware Technical Community College
Nursing
WorWic Community College