SINAR I NAINGGOLAN
Realtor, Event Organizer
Maple Valley,WA
Summary
Dedicated Office Manager with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Results-driven Event Coordinator bringing progressive background in any environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Self-employed
Maple Valley, WA
06.2018 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
Event/Party Organizer
Self-employed
Richland, Seattle, Washington
06.2011 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking and event promotions.
- Selected and ordered décor and event materials.
- Organized, coordinated and deployed events while focusing on delivering superior customer service.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
Office Administrator
Records Management Inc
Kennewick, WA
01.2005 - 04.2006
- Standard office tasks, QuickBooks operating & maintaining company’s clients’ records in and out.
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Office Manager
Teladan Kemakmuran Inti
Jakarta, Indonesia
10.1998 - 04.2001
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Arranged corporate and office conferences for company employees and guests.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
ESL & German Teacher
Self-employed
Jakarta, Indonesia
01.1992 - 01.2001
- Teaching personals and corporate employees of English and German as their second languages to abroad education or business improvement.
Administrative Assistant, Manager and Field
Benara Nurseries Of Perth
Jakarta, Indonesia
11.1996 - 09.1998
- Office assistance to finance manager, operation
- Managed Access databases converting complex data into easy-to-interpret data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Created PowerPoint presentations for business development purposes.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Maintained staff directory and company policy handbook for human resources department.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Performed research to collect and record industry data.
- Arranged rapid office equipment repair and maintenance with vendors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Created detailed expense reports and requests for capital expenditures.
- Scheduled office meetings and client appointments for staff teams.
Computer Operation Instructor
LPKT Gramedia
Jakarta, Indonesia
04.1993 - 11.1996
- Training and instructing computer operators for businesses & organizations - in-house training and on-site trainings.
QC Dept Support
Honoris Industry – Fuji Film Co
Jakarta, Indonesia
03.1992 - 01.1993
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Education
MBA - Sociology And Anthropology
IKIP Jakarta
Jakarta, Indonesia07.1997
Bachelor of Art - English & Literature
IKIP
Jakarta Indonesia1993
Skills
- SKILLS & ABILITIES
- MS Office (Words, Excel, PowerPoint, Access), QuickBooks, website design & management
- Social Media (Facebook, Instagram, Twitter, LinkedIn and more)
- Office/administration management, RoB calendar management
- Account Payable/Receivable, Work scheduling
- Party and events preparation & organizing
- Strong communication and writing skills
- Display design, painting, fashion designing, makeup art, music
- Analytical and Logical Thinking
- Articulate and Persuasive
- Print and Digital Advertisement
- Property Showing
- Service-Orientation
- Marketing Strategy Development
Certification
- Licensed Realtor
Timeline
Real Estate Agent
Self-employed
06.2018 - Current
Event/Party Organizer
Self-employed
06.2011 - Current
Office Administrator
Records Management Inc
01.2005 - 04.2006
Office Manager
Teladan Kemakmuran Inti
10.1998 - 04.2001
Administrative Assistant, Manager and Field
Benara Nurseries Of Perth
11.1996 - 09.1998
Computer Operation Instructor
LPKT Gramedia
04.1993 - 11.1996
QC Dept Support
Honoris Industry – Fuji Film Co
03.1992 - 01.1993
ESL & German Teacher
Self-employed
01.1992 - 01.2001
MBA - Sociology And Anthropology
IKIP Jakarta
Bachelor of Art - English & Literature
IKIP
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