Sinaya Dames
McDonough,GA
Summary
Proven logistics and customer service expert from the United States Air Force Reserve, adept in transportation planning and fostering positive customer interactions. Excelled in reducing waste by optimizing stock levels and enhancing order fulfillment rates. Skilled in teamwork and problem-solving, consistently delivering results by improving operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Logistics Team Member
United States Air Force Reserve
07.2022 - Current
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Cashier
Cracker Barrell
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Just Tings Emporium
01.2018 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Education
High School Diploma -
Eagles Landing High School
McDonough, GA07.2023
Skills
- Transportation Planning
- Logistics Analysis
- Load Planning
- Route Optimization
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
Languages
French
Full Professional
Timeline
Cashier
Cracker Barrell
01.2023 - 10.2023
Logistics Team Member
United States Air Force Reserve
07.2022 - Current
Cashier
Just Tings Emporium
01.2018 - 07.2020
High School Diploma -
Eagles Landing High School
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