Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sincere Harold Anderson

Hyattsville,USA

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.

Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.

Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.

Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in Desired Position role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Behavioral Health Security Officer

Allied Universal
08.2024 - 12.2024
  • Improved customer service
  • Professional
  • Team Lead
  • Gained security experience
  • Multitasking
  • Behavioral Health Security Officer
  • Assset Loss Prevention and Security
  • Contributed to facility-wide safety initiatives by participating in safety committee meetings and providing input on security-related matters.
  • Reduced risk of incidents by swiftly responding to emergencies within the facility and providing necessary assistance.
  • Provided compassionate support to patients in distress, demonstrating empathy and understanding towards their unique needs.
  • Documented daily activities and incident reports accurately, maintaining clear records for review by facility management.
  • Improved overall patient experience by addressing any concerns related to safety or security within the facility promptly and professionally.
  • Maintained a secure environment for patients, staff, and visitors through enforcing established policies and procedures.
  • Developed strong relationships with fellow staff members, fostering a collaborative work environment conducive to patient care excellence.
  • Exhibited professionalism and tact when interacting with distraught family members or visitors, offering reassurance and guidance as needed.

Sales Associate

Stratus Defense LLC
01.2024 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Sales Associate

CVS Pharmacy
01.2024 - 08.2024
  • Gained more insight and knowledge when it came to working as a team
  • Experienced a customer service role
  • Improved interpersonal skills
  • Became a better problem solver
  • Complete tasks quicker due to fast paced environment
  • Worked as a cashier and floor specialist
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Associate

Royal Farms
07.2023 - 12.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Morgan State University
Baltimore, MD
09.2023

High School Degree -

Parkdale High School
Riverdale, MD
07.2023

Skills

  • Expert Customer service
  • Professional
  • Interpersonal
  • Time management
  • Flexibility
  • Adaptability
  • Loss Prevention
  • Patience and tolerance
  • Mental health awareness
  • Verbal communication
  • Physical fitness
  • De-escalation techniques
  • Public safety
  • Security awareness
  • Detail orientation
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Team player
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Punctuality
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Critical thinking
  • Computer skills

Certification

  • CPR/ AED Certified
  • Mental Health First Aid USA
  • CPI Nonviolent Crisis Intervention Training
  • DCJS Security Officer Certified
  • Stratus Defense LLC, 2024, Falls Church, VA

Timeline

Behavioral Health Security Officer

Allied Universal
08.2024 - 12.2024

Sales Associate

Stratus Defense LLC
01.2024 - 08.2024

Sales Associate

CVS Pharmacy
01.2024 - 08.2024

Sales Associate

Royal Farms
07.2023 - 12.2023

Morgan State University

High School Degree -

Parkdale High School
Sincere Harold Anderson