Open To Work
Sinceree York
Charlestown,MD
Work Preference
Summary
Dynamic team leader specializing in performance monitoring and employee training. Proven track record in resolving customer inquiries and enhancing service quality. Strong ability to foster teamwork, resulting in increased client satisfaction.
Overview
10
10
years of professional experience
Work History
Private Home Caregiver
Helping Hands LLC
Vestal, New York
10.2025 - 04.2026
- Assisted clients with daily living activities, including bathing, dressing, grooming, and toileting.
- Delivered companionship and emotional support to enhance client well-being.
- Monitored vital signs, including temperature, pulse rate, and respiration rate.
- Assisted with mobility issues, including transferring from bed to wheelchair or recliner.
- Assisted with meal preparation and cooked meals according to dietary restrictions and preferences.
- Transported clients to appointments, facilitating access to necessary medical care and services. to medical appointments or errands as needed.
- Recorded daily activities and observations in care logs to maintain accurate client care records.
- Collaborated with team members to uphold high standards of care services.
- Conducted housekeeping tasks such as vacuuming, dusting, laundry and changing linens.
Front End Team Lead
Walmart
Vestal, New York
10.2023 - 06.2025
- Coordinated daily operations to ensure efficient checkout processes.
- Provided technical leadership, mentorship and guidance to team members.
- Monitored team performance, delivering constructive feedback to foster continuous improvement.
- Implemented strategies to enhance the customer shopping experience.
- Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
- Managed customer complaints, implementing solutions that ensured resolution and maintained loyalty.
- Reviewed bug reports from QA teams, determined root cause of issues and deployed fixes accordingly.
- Organized and updated daily deployment schedules to optimize coverage for expected customer demands.
Assistant Restaurant Manager
Pizza Hut
Mansfield, Pennsylvania
08.2016 - 09.2023
- Provided leadership and direction to restaurant employees.
- Handled customer inquiries and resolved issues, improving satisfaction through timely service.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw inventory control, maintaining optimal stock levels to support seamless operations.
- Managed cash register operations, ensuring accurate deposits and resolving discrepancies efficiently.
- Monitored food safety practices to maintain health regulations compliance.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
High School Diploma -
Mansfield JR/SR High School
Mansfield, PA06-2013
Skills
- Meal preparation and housekeeping
- Compassionate communication
- Personal care assistance
- Customer relationship management
- Leadership and performance monitoring
- Problem solving
- Cash handling
- Employee training
Timeline
Private Home Caregiver
Helping Hands LLC
10.2025 - 04.2026
Front End Team Lead
Walmart
10.2023 - 06.2025
Assistant Restaurant Manager
Pizza Hut
08.2016 - 09.2023
High School Diploma -
Mansfield JR/SR High School