Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Real Estate Services Administrator
CBRE
03.2020 - Current
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Compiled and analyzed data to produce reports.
Processed incoming and outgoing mail and packages according to established procedures.
Edited documents to keep company materials free of grammar errors.
Edited and proofread documents for accuracy and completeness.
Coordinated and scheduled meetings and appointments.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Reviewed files, records and other documents to obtain information to respond to requests.
Supported staff on special assignments and ad hoc projects.
Monitored and tracked budgets and expenses.
Utilized office management software to record and track customer information.
Informed and supported business leaders through consistent communication and administrative support duties.
Comply with bid processes and guidelines
Assist with preparation of Client Monthly Reports and Common Area Maintenance (CAM) dues, invoices and related correspondence.
Administrative Assistant
County Court Reporters, Inc.
Wheaton , IL
10.2016 - 02.2020
Perform general clerical duties for a stenography agency.
Book Orders for freelance stenographers to record legal depositions and court hearings.
Enter customer payments into the system daily.
Track money received and prepared daily deposits.
Process reports for aging and past due account for the supervisor.
Work with clients to resolve discrepancies/variances in their accounts.
Performed client billing
Transcript production
Scheduling depositions
Managed filing system, entered data, and completed other clerical tasks.
Developed strategies to streamline and improve office procedures.
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Executed record filing system to improve document organization and management.
Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
Payroll/HR Assistant and Accounts Payable
Butterfield Country Club
Oak Brook , IL
08.2015 - 08.2016
Adaptable and proficient in learning new concepts quickly and efficiently.
Reviewed and matched invoices
Process invoices and generated checks
Communicated with vendors on payment allocation and issues.
Maintained and updated vendor files
Assisted with month-end closures.
Provided general support to the accounting department.
Managed payroll and tax operations, resolving issues and following up to ensure that corrections were made.
Processed bi-weekly payroll disbursement for 100+ employees.
Managed onboarding and offboarding of employees, maintained employee records, and enrolled employees into 401K and health insurance coverage.
Education
Associate of Applied Science - Accounting And Business Management
DeVry University
Addison, IL
Skills
Control of Expenses
Tenant Relations
Equipment Purchase Planning
Bookkeeping Software
Cost Tracking
Customer Care
Document Review
Evaluating Contracts
Complex Problem-Solving
Serve Customer Needs
Data Recording
Commercial Real Estate
Operational Standard Development
Microsoft Office
Preventive Maintenance
Update Records
Contract Compliance
Organizational Systems
Digital Filing
Set Goals
Maintenance Requirements
Payment Collection
Administrative Support
Professional Relationships
Warranty Processes
Interoffice Correspondence
Client Scheduling
Planning and Prioritization
Maintenance Projects
Critical Thinking
Basic Bookkeeping
Operational Efficiency
Information Processing
Setting Up Contracts
Office Support
Collections Procedures
Records Management Software
Event and Activity Planning
Organization and Time Management
Cultural Awareness
Planning and Coordination
Analytical and Critical Thinking
Flexible and Adaptable
Timeline
Real Estate Services Administrator
CBRE
03.2020 - Current
Administrative Assistant
County Court Reporters, Inc.
10.2016 - 02.2020
Payroll/HR Assistant and Accounts Payable
Butterfield Country Club
08.2015 - 08.2016
Associate of Applied Science - Accounting And Business Management