Sinclair Kim
Greater New York
Summary
Seasoned Technical Program Manager with background in leading cross-functional teams to deliver complex technical projects on time and within budget. Possess strong understanding of software development life cycle, agile methodologies, and program management principles. Known for strategic planning abilities, problem-solving skills, and capacity to drive innovation resulting in improved product quality and operational efficiency. Demonstrated impact through successful project delivery and process enhancement initiatives in previous roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Allergan, AbbVie Company
Remote
01.2023 - Current
- Managing technical programs from inception to completion, overseeing all phases of program execution and the SDLC. Leading the development, deployment, release, and go-to-market launch of critical finance programs for Allergan's premier aesthetic offerings, such as Botox and Juvéderm.
- Program Achievement: Led the nationwide implementation of Alle Payment Plans across all 50 states, enabling patients to leverage a Buy Now, Pay Later program to spread treatment costs over a specified period. Over tens of millions in total financing have been facilitated. Drove double-digit revenue growth, surpassing $10M. Tens of thousands of transactions were processed.
- Leading a team of 7 engineers, 1 designers, 1 product manager, and 2 QA engineers, overseeing daily standups and sprint activities.
- Monthly/Quarterly roadmaps, product prioritization, document reviews, design evaluations, and release management. Aligning engineering teams, product management, and stakeholders, serving as a bridge between different levels and departments.
- Partnering with senior leadership to provide program updates, coordinate launch dates, and optimize resource and capacity planning.
- Defining and monitoring program success metrics, ensuring alignment with organizational goals.
- Collaborating with product marketing and technical support teams on go-to-market strategies, launch readiness, and campaign formulation.
- Agency management, and support agent training. Ensuring all stakeholders understand and accept their roles and responsibilities, fostering a culture of accountability and ownership.
- Developing detailed program plans, ensuring alignment with business objectives, and timelines.
- Coordinating with other TPMs to understand cross-team dependencies, prioritizing workstreams, and mitigating impediments.
- Proactively driving risk mitigation and contingency planning, and resolving issues to minimize project disruptions. Tracking team progress against deliverables, identifying, and implementing solutions to mitigate risks, and keep projects on schedule.
- Tracking and reporting key program metrics, providing insights to stakeholders, and driving informed decision-making.
- Facilitating technical meetings, summarizing discussions, and capturing actionable outcomes to drive project progress.
Technical Program Manager
mongoDB
New York, NY
11.2021 - 03.2022
- Led two Core Atlas interdisciplinary teams, including engineers, product designers, and QA engineers, driving the successful delivery of key Atlas products and projects through effective Agile methodology implementation, including daily stand-ups, sprint grooming, planning, and retrospectives. The Atlas project grossed revenue of approximately $800 million in 2022.
- Partnered with senior leadership to craft compelling presentations and strategic roadmaps, aligning project outcomes with corporate goals through effective resource planning, and collaborative decision-making.
- Excelled in stakeholder management by enhancing communication with internal stakeholders, navigating cross-team dependencies, and prioritizing work streams to efficiently address and remove project blockers.
- Applied expert risk assessment techniques, and utilized OKR and KPI metrics to ensure accurate delivery timeline forecasts and informed product decision-making, maintaining project alignment with business objectives.
- Managed comprehensive technical program management responsibilities, overseeing engineering team coordination, project oversight, bug triaging, QA alignment, deployment, release orchestration, and strategic product prioritization to align with the long-term technology vision.
Technical Program Manager
Warner Bros. Discovery
New York, New York
02.2020 - 10.2021
- Led the successful launch of Discovery+ and ATVE across multiple platforms, including Web, Roku, iOS, tvOS, Android, FireTV, AndroidTV, Samsung TV, and Xbox, driving go-to-market strategies, launch readiness, and campaign formulation with product marketing and technical support teams, while managing key go-to-market milestones. Discovery+, currently Max, is grossing 100 million users globally.
- Directed five engineering teams and a QA team, orchestrating effective daily stand-ups, sprint grooming, planning, retrospectives, and quarterly roadmaps. Oversaw product prioritization and product requirement document reviews, ensuring projects aligned with strategic goals and quality standards.
- Forged strategic partnerships with product management, product marketing, and technical support teams to develop and execute go-to-market strategies, enhancing launch readiness, and campaign development. Oversaw the stakeholder management to optimize launch outcomes and market penetration.
- Established and upheld stringent release and QA management protocols, leading release cycle processes, ensuring QA integration, managing bug triage, and facilitating the communication of release notes. This ensured high product quality, smooth release cycles, enhanced product reliability, and user satisfaction.
Product Manager
HudsonMX
New York, New York
08.2018 - 02.2020
- Led engineering and QA teams in the development, testing, and release of the BuyerAssist SaaS platform, which facilitated over $1 billion in local TV and radio advertisement purchases in Q4 2019.
- Spearheaded market and competitor research, guided product prioritization, and managed both product requirement documents and technical specifications.
Project Manager
TM Forum
Morristown, NJ
08.2016 - 03.2017
- Led engineering and QA teams in the development, testing, and launch of web applications.
Project Manager
Omnicom Media Group
New York, New York
02.2015 - 08.2016
- Assisted engineering and QA teams in the development, testing, and deployment of in-house media applications.
- Executed third-party integrations for identity management, media transactions, Site Reliability Engineering (SRE), and Application Performance Management (APM) solutions.
Solutions Consultant
Oracle
Burlington, MA
07.2013 - 06.2014
- Spearheaded the sale and implementation of Oracle's sales and marketing SaaS solutions for major enterprises within the Chicago DMA.
Education
Master of Science - Cybersecurity
University of California, Berkeley
Berkeley, CA08-2026
Master of Science - Technology Management
Columbia University
New York, NY08-2019
Bachelor of Arts - Government
Cornell University
Ithaca, NY12-2013
Skills
- Program management
- Cybersecurity principles
- Data analysis
- Stakeholder communication
- Technical documentation
- Agile methodologies
- Software development lifecycle
- System design
- Software release management
- Continuous planning
Certification
- Certified Scrum Master. Scrum Alliance April 2021
- Certificate - Product Management Studio | UC Berkeley, Haas School of Business, Berkeley, CA. August 2022
Timeline
Technical Program Manager
Allergan, AbbVie Company
01.2023 - Current
Technical Program Manager
mongoDB
11.2021 - 03.2022
Technical Program Manager
Warner Bros. Discovery
02.2020 - 10.2021
Product Manager
HudsonMX
08.2018 - 02.2020
Project Manager
TM Forum
08.2016 - 03.2017
Project Manager
Omnicom Media Group
02.2015 - 08.2016
Solutions Consultant
Oracle
07.2013 - 06.2014
- Certified Scrum Master. Scrum Alliance April 2021
- Certificate - Product Management Studio | UC Berkeley, Haas School of Business, Berkeley, CA. August 2022
Master of Science - Cybersecurity
University of California, Berkeley
Master of Science - Technology Management
Columbia University
Bachelor of Arts - Government
Cornell University
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