Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sindhu Karthikeyan

Madison,WI

Summary

21+ years of Software industry experience as QA/BA Governess/ QA Manager/Test Lead/ Sr. Test Business Engineer/ Test Analyst/ Business Analyst/ Developer using iterative SDLC principles to manage, test & develop distributed client/server, and Internet/Intranet applications.

Strong knowledge of SDLC including Requirement Gathering, Analysis/Design, Development & Testing.
Excellent Quality Analysis skills and extensive experience in Leading, creating & executing (Test plans, Test Cases, Test Scenarios) for carrying out all different aspects of testing such as Smoke/Functional/Regression/Negative/Performance/Load etc. for testing Integration, System, Functional and User acceptance.

Extensive software knowledge working for industries such as Insurance, Dairy, Financial, Media, Travel, and Research. Strong knowledge in using Advanced SQL queries to conduct back-end validation.

Good experience in creating data workflow diagrams from Requirement analysis. Business Analysis skills including Requirement gathering, documenting functional and non-functional requirements,

Use Case development, UML Modeling, Requisite pro, MS Visio, RFP/ RFI preparation and full life cycle development. Excellent analytical & communication skills, including the ability to interact with individuals at all levels and experience in forming/facilitating Agile teams.

Participated in business and technical design sessions with DBAs, Developers, Architects and QA analysts and experienced in leading multidisciplinary teams along with hands on expertise in Process Identification, Project Management, and direct customer interaction.

Participated in many Management meetings to give a voice on Go/No-Go decisions for project Go live.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr. Quality Assurance Analyst

Insperity
08.2017 - Current
  • Helped with mentoring my fellow QA's to progress in QA efforts by giving them guidance, Knowledge sharing and support.
  • Work with Team to provide a High quality product with through testing using shift left approach by testing early and testing often.
  • Work with my SD's, Devs, PO and BA in an Agile framework to get the best Business solution designed and created for any Portfolio project.
  • Implemented and Executed Testing activities for several types of applications including Mobile, web based desktop, back-end, enterprise applications etc.
  • Create and execute Test plans and Test scenarios using company approved tools and applications.
  • Have worked on Hackfests and explored new tools like Testmo to do Exploration Testing.
  • Have provided my team with detail Test case scenario creation using BDD's.
  • Have worked on proving the POC for ITA side when Mindmap was newly suggested to QA team members.
  • Have been many a times Voted as an MVP by my Product Owner and team members.

Test Engineer Manager

HealthGrades
02.2014 - 05.2017

Roles and Responsibilities:

  • Hired and trained Quality Assurance onsite and offsite team members.
  • Managed 3 onsite and 4 offsite team members and Collaborated with field staff and customers to evaluate or diagnose problems and recommend possible solutions.
  • Conducted meetings with Business Users/UAT Team to understand and define functional business requirements.
  • Coordinated Testing efforts and oversaw daily Testing schedules for department.
  • Conduct historical analysis of test results and maintained compliance according to companies guidelines and policies.
  • Planned test schedules and strategies in accordance with project scope and delivery dates.

Lead QA

BouMatic
10.2012 - 07.2014

Roles and Responsibilities:

  • Among many other responsibilities conducted on a daily basis for maintaining system functionality I also lead whole testing effort with my Solution Architect to design a new Smart Dairy app for improved functionality.
  • Lead Testing efforts for maintaining this Smart Dairy apps used by Farmers worldwide who were clients of Boumatic Inc.
  • Created and executed manual Test Scenario and Test Cases to test functionality of Smart Dairy apps and Reports.
  • Created Milking Parlors on different setups, Tested feed cycles for Cows on different Parlor setups.
  • Created and executed Automated testing of Web apps and Desktop apps using Ranorex tool.

QA Test Lead/Coordinator

Dean Health Plan
01.2010 - 08.2011

Roles and Responsibilities:

  • Lead team of 3 Testers to manage Testing activities to ensure that system was well maintained and quality was assured.
  • Documented and executed integrated Test Plan, Conducted Integrated/UAT Test Plan Walkthrough & Sign off.
  • Conducted Test Case Development/Execution to test functionality of the system.
  • Carried out back-end validation of Operational Data Store (ODS) using SQL queries.
  • Helped in running Automated test cases using QTP.
  • Worked with 3rd party team members to set up test data and resolve defects while using their software for our system.

QA Governess/Lead QA, Consultant

TEK Systems
12.2006 - 01.2010
  • Managed and led Team of 8 Testers as QA Governess working on Disability and Workers compensation Project for WEA Trust in Madison from Dec 2006 - April 2007.
  • Worked for American Family Insurance from April 2007 - Jan 2010.

Roles and Responsibilities:

  • Wrote integrated Test Plan, conducted Integrated/UAT Test Plan Walkthrough & Sign off.
  • Ensured QA environment is properly configured with correct settings.
  • Conducted work distribution for Testing and Disaster recovery.
  • Conducted Failover and recovery Testing, Performance profiling testing.
  • Helped with Running Automated test cases.
  • Assisted Business and QA team in prioritization of defects.
  • Facilitated Bug meetings, Created Project Defect report using Crystal Reports in CQ for Bug meetings.
  • Raised my opinions/concerns in Project Go/No-Go Live decision meeting.
  • Set up Release notes for Project when system was ready to be promoted out of QA.

Business Analyst, Consultant

American Solutions for Business
01.2006 - 12.2006
  • Worked with Chase bank team to create an app for Mortgage Payment Calculator and Mortgage Refinance Calculator.
  • Defined functional business requirements for mortgage insurance application module with compliance to IAA (Insurance Application Architecture) standards.
  • Conducted meeting with business users defining functional business requirements.
  • Created Business Use Cases which were used to model system development specifications.
  • Helped users with UAT, documented & conducted user training sessions.

Graduate Assistant

Kent State University DARPA, NASA
01.2004 - 05.2005

Project/My Publication : RFID Security without Extensive Cryptography (This publication is supported in part by DARPA contract and by NSF CAREER Award)

Roles and Responsibilities:

  • Researched and created my own protocol for RFID systems, which deals with RFID Security and Privacy issues
  • Worked for LA Times and Rocky Mountain as Graduate Assistant Intern.
  • Was involved in creation of "The Digital News book" right from it's layout to final form.
  • Maintained all database for project work.
  • Gathered requirements, interacted extensively with end users, and gathered user requirements using interviews, surveys, and prototyping.
  • Initiated Use Case Analysis using UML, which provided the framework for use case deliverables.
  • I also have paper published after results were reviewed at The Third ACM Workshop on Security of Ad Hoc and Sensor Networks (SASN 2005) at CCS

Developer/Tester

SkyTECH Solutions, Project For United Airlines
05.2001 - 01.2003

Roles and Responsibilities:

  • Worked with United Airlines team and developed solutions for their booking system.
  • Assisted Sr. Business Analyst in conducting meetings and gathering business requirements.
  • Wrote Functional Requirement Specifications and User Requirement Specifications.
  • Designed, analyzed & Implemented system using mainframe COBOL, ECL and TIP.
  • Composed SQL Queries to retrieve information from database.
  • Created and executed unit test cases.

Research Assistant

Bhabha Atomic Research Center (BARC), India
01.2000 - 05.2001

Roles and Responsibilities:

  • Gathered requirements for reaction and molecular dynamics and created backend database for easy access of Molecular properties and it's relationships.
  • This was my Undergrad Thesis, this research and work was nominated and awarded for best Innovative Future work category..
  • This work is still used by BARC team to look up molecular data for research purposes.

Education

Master of Science - Computer Science

Kent State University
Kent, OH
05.2005

Bachelor of Science - Computer Engineering

Mumbai University
Mumbai, India
05.2001

High School Diploma -

St. Xavier's High School
Mumbai, India
05.1997

Skills

  • Methodology: Agile, OOAD and UML, Waterfall, Spiral Model, Extreme Programming, Business Driven development
  • IDE TOOLS: TFS, Rational Clear Quest, JIRA, Bugzilla, ClearCase, Requisite Pro, MS Visio, Control-M, QNXT, Business Objects
  • Operating Systems: Windows, iOS, UNIX
  • Languages: COBOL, C, C#, Visual Basic, SQL, Python
  • Testing Tools used: Test Case Runner, Ranorex, Quick Test Professional, Mercury WinRunner, LoadRunner, Test Director, Quality Center, Test Partner, Ruby/Watir, Apache JMeter
  • Documentation Tools: Mindmap for scenario documentation, MS Office Suite (MS Word, Excel, PowerPoint, Project), VISIO
  • Process Technologies: Rational Unified Process, Use Cases, Workflow/Data flow, Business Process flow

Accomplishments

Have published a paper ( RFID Security without Extensive Cryptography ) while doing my Masters.

This research is supported in part by DARPA contract OSU-RF#F33615-01-C-1901 and by NSF CAREER Award 0347485

Have won university level cricket tournaments as captain of my team.


Languages

English
Professional Working
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Sr. Quality Assurance Analyst

Insperity
08.2017 - Current

Test Engineer Manager

HealthGrades
02.2014 - 05.2017

Lead QA

BouMatic
10.2012 - 07.2014

QA Test Lead/Coordinator

Dean Health Plan
01.2010 - 08.2011

QA Governess/Lead QA, Consultant

TEK Systems
12.2006 - 01.2010

Business Analyst, Consultant

American Solutions for Business
01.2006 - 12.2006

Graduate Assistant

Kent State University DARPA, NASA
01.2004 - 05.2005

Developer/Tester

SkyTECH Solutions, Project For United Airlines
05.2001 - 01.2003

Research Assistant

Bhabha Atomic Research Center (BARC), India
01.2000 - 05.2001

Master of Science - Computer Science

Kent State University

Bachelor of Science - Computer Engineering

Mumbai University

High School Diploma -

St. Xavier's High School
Sindhu Karthikeyan