Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sindhu Memon

Madison,WI

Summary

A recent MBA graduate seeking an entry level job within an organization where I can learn, grow and develop professional experience. I wish to pursue a job within a firm where I can share my skillsets of business management, marketing, and financial management. A well-organized individual who works best in fast-paced and challenging environments. Ready to utilize my outstanding decision-making, leadership, and communication skills to help an organization reach its goals. Knowledgeable Front End Manager enthusiastic about building high-performance teams. 8 plus years of retail floor and leadership experience.

Overview

10
10
years of professional experience

Work History

Front End Manager

Pick N Save (Kroger)
06.2023 - Current
  • Supervise over 36 associates on providing excellent customer service and cash register training.
  • Monitored cash drawers 8 checkout stations to verify adequate cash supply.
  • · Enhancing store credibility by meeting daily deadlines, metrics and deterring fraudulent theft activities in the store.

Security Officer/Supervisor

Caterpillar
10.2020 - 05.2021
  • Supervised officers on conducting shift patrols, wrote daily reports, logged daily activities and followed up with security coordinator
  • Scanned badges, monitored cameras, secured doors, x-ray mail, and check for suspicious items
  • Wrote daily reports, logged daily activities, and followed up with the facility security coordinator.

Cashier/Supervisor

Walmart
01.2019 - 01.2020
  • Supervised and trained newly hired colleagues to monitor, deescalate, and identify theft/fraud attempts.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Research Interviewer

Survey Research Office At UIS
02.2014 - 05.2017
  • Maintained customer engagement by completing short surveys with minimal complexity.
  • Maintained confidentiality of customer information and company procedures.
  • Maintained patience and professionalism despite negative customer interactions.

Education

Master of Business Administration -

Concordia University Chicago
River Forest, IL
05.2023

Bachelor of Arts in Criminal Justice -

University of Illinois At Springfield
05.2018

Skills

  • Strong knowledge of Leadership and coaching
  • Excellent communication skills
  • Attention to detail
  • Ability to collaborate effectively
  • Problem-solving and decision-making
  • Risk Assessments
  • Fraud Prevention

Languages

Urdu
Native or Bilingual
English
Full Professional

Timeline

Front End Manager

Pick N Save (Kroger)
06.2023 - Current

Security Officer/Supervisor

Caterpillar
10.2020 - 05.2021

Cashier/Supervisor

Walmart
01.2019 - 01.2020

Research Interviewer

Survey Research Office At UIS
02.2014 - 05.2017

Master of Business Administration -

Concordia University Chicago

Bachelor of Arts in Criminal Justice -

University of Illinois At Springfield
Sindhu Memon