Sindhu Thomas

Responsibilities:

· Customer facing and solving any accommodation related issues for QR staff.

· Initiative to coordinate in the new Facilities project of Desk Management System which involves assigning each office desk to a specific QR Employee.The purpose involves keeping track of all assets(desk) assigned under each employee.

· Created, prepared, and delivered reports on a weekly basis to the Facilities Management Department.

· Preparing Notices and notifying staffs through email regarding new arrival/Internal transfer in the accommodation

·Offering Units to staffs as per their preference and eligibility.

·Splitting and unsplitting of units in Property Manager to assign staffs according to their grade eligibility.

· Notifying Facilities Maintenance team and Hygiene team regarding the new arrivals in order to prepare the unit in QR Standard.

· Preparing welcome kit list for new Joiners and uploading accurately in Oracle for Audit purposes.

· Working with Qatar Airways Facilities Management System.

· Briefing given to New joiners regarding QR Housing and Policies to be followed.

· Working with Oracle and Kofax System to update and retrieve data for transaction updates in Property Manager.

· Preparing documents for HR Payroll department.

· Answering phone calls promptly and professionally, directing callers to appropriate personnel and answering queries related to housing issues.

· Addressing housing related enquires through emails from the Generic email address.

· Viewing and clearing emails on daily basis, Filing, documentation and scanning of all documents.

· Intimating payroll regarding deductions for damaged assets through FMS for staffs checking out of the QR company accommodation

· Clearing the Absconding staff accommodation with the support of FM Hygiene and QR Security Team

· Keeping a track of the new joiner cancellations by coordinating with the HR Team and updating Property Manager.

· Assisting with building return projects and coordinating with staffs for a smooth transfer to comply with the company return dates as agreed with the Landlord Team.

· Liaising with HR Separations Team to clear the accommodations for staffs separated from QR.

· Organizing and coordinating for temporary accommodation for staffs in case of any emergency.

· Handling quarantine accommodation for staffs during COVID and ensuring that proper sanitation is organized before handover to the next staff.

Highlights:

·POC for Desk Management System.

· Oracle database management tracks its computer data storage with the help of information stored in the System.

· Preparing Check In documents for the new arrivals, Check Out documents for the staffs those who are moving to own accommodation, Terminated,Resigning, Abandon of Services.

· Preparing Transfer documents, Releasing and Booking Units as per requirement, Mass Check In and Mass Booking for New Arrivals.

Responsibilities:

· Providing administrative support for the department such as attending client calls and resolving administrative problems.

· Customer Service experience.

· Responsible for the full spectrum of HR functions with key focus on Recruitment and Selection, HR Policy and implementation, arrangements made for learning and development reporting for stations within area of responsibilities.

· Range of HR Services to employees from joining to expiry of contract and assist in all matters relating to contractual matters.

· Independently Handled Correspondence

· Operate personal computer to prepare quotations, purchase orders from knowledge of established department policies.

· Screening of incoming and outgoing mails, reviewing invoices to be sent to clients; ensure timely responses to a variety of routine written inquiries.

· Printing, Filing and documentation of all invoice payments, bank transactions and bill payments.

· Working closely with clients to understand their needs.

· Arranging and managing all project related meetings schedules.

· Monitoring all work in accordance with schedules.

Responsibilities:

· Coordinate and perform a range of staff as well as operational support activities for the unit

· Providing administrative support for the department such as attending client telephone calls regarding an enquiry for man power, and resolving and referring a range of administrative problems

· Responsible for the full spectrum of HR functions with key focus on Recruitment and Selection, HR Policy and implementation, arrangements made for learning and development reporting for stations within area of responsibilities.

· Range of HR Services to employees from joining to expiry of contract and assist in all matters relating to contractual matters.

· Independently Handled Correspondence

· Supported offshore crew, including chopper bookings, medical leave and vacation date handling

· Co-ordination with Offshore Crew Help Desk.

· Customer Service experience.

· Operate personal computer to prepare quotations, purchase orders and time sheets from verbal direction, and from knowledge of established department policies.

· Establish, maintain, and update files for passport, visa expiry, databases, records, and keeping track of offshore employee data register.

· Screen incoming and outgoing mails, reviewing invoices to be sent to clients; ensure timely responses to a variety of routine written inquiries.

· Printing, Filing and documentation of all invoice payments, receipts, bank transactions and bill payments.

· Supervised staff of five. Maintained consistent workflow.

Responsibilities:

· To provide Windows System Administration.

· To provide Technical Support Services to International customers.

Responsibilities:

· Presentations, training sessions and project guidance for students.

· Handled Java and C programming lab sessions

· Experience in database application involving Oracle 8i.