Sindhuja Eshapula

DarwinBox is a SaaS unicorn in Human Resources Management Software (HRMS) industry, their platform digitizes HR processes that engages and empowers clients' employees across the entire life-cycle (hire-to-retire)

• Worked closely with the Co-founders and successfully launched DarwinBox platform for initial US clients as a core member of the US market launch team, driving a zero-to-one growth strategy and attaining outstanding customer satisfaction
• Led end-to-end product implementations, collaborating with stakeholders from cross-functional teams (globally) to ensure seamless integration and alignment with clients' unique business needs
• Achieved remarkable results by identifying opportunities for cross-selling and up-selling, resulting in a substantial increase in revenue by 25% within the US market
• Actively participated in sales conversations, supported sales representatives to answer queries from prospective customers and provide solutions as needed

• Engaged as a dedicated point of contact for Enterprise accounts in southern region of India
• Responsible for 100% retention rate, maximum product adoption and key stakeholder management for assigned accounts
• Spearheaded end-to-end implementation of several HR modules for clients from different industries
• Identified prime targets for cross-sell & up-sell resulting in overall increase of revenue by 30-40%
• Improved NPS ratings by 40-50%, received ratings above 9 on a scale of 10
• Conducted client webinars on product training, industry best practices, demos on several modules resulting in product success
• Mentored a team of 4 junior consultants

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of senior executives/candidates with clients around the world

• Responsible for launching Technology practice for Michael Page in Bangalore city, India
• Hunting & Farming clients across industries such as SaaS, Fin-tech, Ed-tech, E-commerce, Logistics, Gaming, and Health-tech
• Consultative selling to C level executives - Responsible for Michael Page's relationships with strategic accounts
• Responsible for account development, managing account relationships, contract negotiation, and closure
• Exceeded target by achieving 120% of the annual quota; Highest fee earner in the southern region for the Technology practice
• Mentored junior resources to build a strong team for the South India market

ESDS Software Solutions is a managed cloud service provider that delivers best in class data center and managed services

• Managed relationships for a set of enterprise accounts in the state of Karnataka, India resulting in cross-sell and up-sell
• On-boarded an E-commerce giant to achieve a new logo and created a pipeline for a high ticket deal

IBM is one of the world's largest IT companies, with operations in over 170 countries that integrates technology and expertise, providing infrastructure, software and consulting services for clients

• Developed, through direct customer contact, an effective ongoing business relationship with major clients across industries
• Built & nurtured strong client relationships with C level executives and key influencers to achieve large $ multi-million deals
• Lead detailed account strategy in generating and developed business growth opportunities - all to achieve 20% YoY revenue growth in the assigned territory
• Strategized new account acquisition and farming methodologies; built capabilities to retain high Net Promoter Score
• Ensured direct meetings with clients on daily basis and closed several deals through up-sell and cross-sell in key accounts to achieve half-yearly targets ($1.5M Rev, $3M TCV, $1M ACV)