Driven Senior Test Engineer with extensive experience at MindTree Ltd, specializing in software testing and application development. Recognized for expertise in process automation and data management, delivering innovative testing strategies that enhance system reliability. Proven ability to foster cross-functional collaboration, leading to substantial improvements in QA practices. Strong problem-solving and communication skills complement a commitment to excellence.
Salesforce Admin Training & Hands-on Projects, Managed Salesforce user accounts: Created, updated, and deactivated users; assigned permissions., Configured custom objects, fields, record types, and page layouts for optimized CRM workflows., Developed reports and dashboards for sales, marketing, and customer support insights., Implemented workflow rules, process automation, and approval flows to improve operational efficiency., Assisted in data migration, cleansing, and integrity maintenance using Data Loader., Researched, installed, and configured AppExchange solutions for enhanced system capabilities., Provided user training and documentation to improve Salesforce adoption and best practices.