Sindi Castrillon
Queens
Summary
Organized and detail-oriented Administrative Coordinator with extensive experience in customer service, office support, and self-managed business operations. Skilled in managing client communications, scheduling, document tracking, and daily workflow. Proven ability to multitask, maintain accuracy, and provide exceptional service in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Nail Technician (Self-Employed)
Nailsxsindyny
Woodhaven
09.2019 - Current
- Managed appointments, cancellations, and client workflow efficiently
- Handled payments and maintained accurate service records
- Built and maintained strong client relationships, ensuring repeat business
- Coordinated client communications and bookings
- Problem Solving & Workflow Efficiency
Sales Associate
Interboro Driving School
College Point
04.2018 - 08.2019
- Assisted students and customers with registrations, scheduling, scheduling, and inquiries
- Maintained accurate records of student information and payments
- Provided excellent customer service and resolved issues efficiently
- Supported daily office operations to ensure smooth workflow
Secretary
Efurniture
Maspeth
04.2014 - 03.2018
- Provided administrative support including scheduling, filing, and document management
- Communicated with clients and internal teams to coordinate requests and services
- Tracked important documents and maintained organized records
- Assisted with processing orders, forms, and payments
- Maintained office supplies inventory and placed orders as needed.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Cashier, Customer service
Associated Supermarket
Sunnyside
09.2013 - 02.2014
- Processed cash and card transactions accurately and efficiently
- Assisted customers with purchases and inquiries
- Maintained a clean and organized workspace
Server/Waitress
Sabor Caleño
Sunnyside
05.2011 - 08.2013
- Delivered high quality customer service in a fast-paced environment
- Managed multiple tables efficiently while maintaining accuracy
- Resolved customer concerns and ensured satisfaction
- Resolved customer complaints in a professional manner.
Education
High School Diploma - equivalent
Skills
- Bilingual Spanish/ English
- Administrative Support & Office Coordination
- Scheduling & Appointment Management
- Payment Processing & Record Keeping
- Customer Service & Client Relations
- Document Management & Data Entry
- Communication with Clients and Vendors
- Problem Solving & Workflow Efficiency
Timeline
Nail Technician (Self-Employed)
Nailsxsindyny
09.2019 - Current
Sales Associate
Interboro Driving School
04.2018 - 08.2019
Secretary
Efurniture
04.2014 - 03.2018
Cashier, Customer service
Associated Supermarket
09.2013 - 02.2014
Server/Waitress
Sabor Caleño
05.2011 - 08.2013