Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sindi Martinez

Arlington,TX

Summary

Experienced and customer-focused Front Desk Receptionist with a strong background in administrative support and client service. Skilled in managing high-volume phone systems, scheduling appointments, processing work orders and payments, and ensuring clear communication between office staff, team members, and customers. Known for maintaining a well-organized front office, efficiently handling multiple tasks, and providing excellent service in fast-paced environments. Proficient in Microsoft Office, Word, and CRM platforms.

Overview

7
7
years of professional experience

Work History

Front Desk

A&O Texas Solutions
04.2024 - Current
  • Served as the first point of customers ,vendors and contractors, providing excellent customer service over the phone
  • Mange high volume of calls and inquires, scheduling estimates and appointments using CRM and Square.
  • Processed work order, invoices, and customer payments, maintaining records and documents.
  • Assisted the sales team and operation team , ensuring smooth communication between departments
  • Maintaining clean, organized front desk environment

Cashier

Finish Line
10.2023 - 12.2024
  • Processed customer purchases efficiently using point-of-sale (POS) systems, handling cash, credit, and debit transactions with accuracy. Addressed and resolved customer complaints and issues in a professional manner, ensuring customer satisfaction and loyalty.

Barista

Compass
11.2021 - 11.2022
  • Expertly crafted a wide variety of coffee drinks, including espresso-based beverages, brewed coffee, and specialty teas, ensuring consistency and quality. Operated the cash register, processed payments, and managed cash and credit transactions accurately.

Lead Cashier

Wing Stop
08.2018 - 11.2021
  • Led a team of cashiers, overseeing daily operations, assigning tasks, and ensuring adherence to company policies and procedures.

Education

High School -

Sam Houston High School
Arlington
06.2020

Nursing Practice

Tarrant County College
Arlington
05-2026

Skills

    Customer Service

    Phone Etiquette

    Scheduling and Calender Management

    CRM and Office Software Proficiency

    Friendly, positive attitude

    Team Work and Strong Communication Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk

A&O Texas Solutions
04.2024 - Current

Cashier

Finish Line
10.2023 - 12.2024

Barista

Compass
11.2021 - 11.2022

Lead Cashier

Wing Stop
08.2018 - 11.2021

High School -

Sam Houston High School

Nursing Practice

Tarrant County College

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