Sindy Alvarez
Monmouth,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Sales Associate
Dollar General Store
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Supervisor
PrimeTime Nutrition
09.2016 - 12.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained a clean and well-organized production areas to avoid violations or unnecessary work delays.
- Managed budgets effectively.
- Collected, arranged, and input information into a database system.
- Frequently inspected production area to verify proper equipment operation.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Housekeeping Team Lead
Marriott
08.2005 - 09.2015
- Collaborated with maintenance and housekeeping teams to make sure all rooms are up to standard
- Resolved complaints regarding housekeeping and room service.
- Inspected rooms for damages and sufficient housekeeping practices.
- Enhanced cleanliness and organization by thoroughly performing daily housekeeping tasks.
- Improved guest satisfaction by promptly addressing and fulfilling housekeeping requests.
- Assisted with light housekeeping duties.
- Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
- Evaluated employee performance regularly to identify areas of improvement, providing constructive feedback for professional development.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA05.2005
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Dollar General Store
08.2021 - Current
Supervisor
PrimeTime Nutrition
09.2016 - 12.2019
Housekeeping Team Lead
Marriott
08.2005 - 09.2015
High School Diploma -
Yerba Buena High School
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