Sindy Avila
Dallas,TX
Summary
Adept at driving customer satisfaction and team productivity, my tenure at WIC Of Plano showcased my leadership qualities and expertise in cash handling. By fostering relationships and enforcing policies, I enhanced store operations and service standards, embodying the skills sought by employers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Store Head Clerk
WIC Of Plano
01.2023 - Current
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
- Enhanced team productivity by providing ongoing training and mentoring to junior staff members.
- Maintained detailed records of inventory levels, placing orders as needed to maintain optimal stock levels.
- Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
- Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
Sales Associate
Cash America
10.2017 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
South Garland High School
Garland, TX06.2021
Skills
- Leadership Qualities
- Policy Enforcement
- Customer Satisfaction
- Cash Handling
- Relationship Building
- Quality Control
- Telephone Etiquette
- Calendar Management
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Store Head Clerk
WIC Of Plano
01.2023 - Current
Sales Associate
Cash America
10.2017 - 11.2018
High School Diploma -
South Garland High School
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