Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sindy Escobar Bonilla

Katy

Overview

11
11
years of professional experience

Work History

Team Member

Chick-fil-A
Cypress
08.2023 - 04.2025
  • Provided exceptional customer service in a fast-paced food environment.
  • Prepared and assembled food orders according to quality standards.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Maintained a clean and organized work area throughout shift.
  • Monitored expiration dates on food items for freshness assurance.
  • Upheld high standards of productivity and quality in operations.
  • Collaborated with team members to achieve daily goals.

Department Manager

McDonald's
Brentwood
05.2014 - 01.2023

● Performed opening and closing duties as part of the management team and
handled cash management.
● Handled shift overstocking, restocking, and inventory control.
● Modeled supportive leadership qualities, motivating staff to achieve department
goals and promote staff participation and team building.
● Exercised discretion and judgment in managing a fast-paced environment
adapting to change with a sense of urgency.
● Remained calm and professional in stressful circumstances and effectively
diffused tense situations.
● Planned and delivered training sessions to improve employee effectiveness and
address areas of weakness.
● Delegated work to staff, setting priorities and goals.

2
● Resolves customer inquiries and complaints requiring management-level
escalation.
● Operated cash register or POS system to receive payment by cash, check and
credit card

Education

High School Diploma -

Brentwood High School
Brentwood, NY
05-2015

Skills

● Coaching and mentoring
● Verbal and Written Communication
● Problem- Solving
● Department Head
● Customer Service
● Team Supervision
● Cash Handling
● Teamwork and Collaboration

● Shift management

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Team Member

Chick-fil-A
08.2023 - 04.2025

Department Manager

McDonald's
05.2014 - 01.2023

High School Diploma -

Brentwood High School
Sindy Escobar Bonilla