Sindy Garcia
Elizabeth,NJ
Summary
Proven multitasker and team player, adept in guest engagement and problem-solving, enhanced Benihana's guest experience through exceptional service and efficiency. Leveraged strong work ethic and organizational skills to maintain high customer satisfaction, seamlessly handling high-volume periods. Fluent in foreign languages, offering personalized service to a diverse clientele. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Benihana
10.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Receptionist
Pleasantdale Ambulatory Care
03.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Associate of Science - Medical
Trinitas School of Nursing
Elizabeth, NJ01.2026
Associate of Science - Medical
Union County College
Cranford, NJ01.2026
High School Diploma -
Irvington High School
Irvington, NJ06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Foreign language proficiency
- Team Player
- Warm and Friendly
- Adaptable and Flexible
- Reliability
- Multitasking
- Cool Under Pressure
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Time Management
- Organizational Skills
- Active Listening
- Problem-solving abilities
- Task Prioritization
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Pleasantdale Ambulatory Care
03.2021 - 08.2022
Server/Restaurant Hostess
Benihana
10.2020 - Current
Associate of Science - Medical
Trinitas School of Nursing
Associate of Science - Medical
Union County College
High School Diploma -
Irvington High School
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