Sindy Godoy
1063 Aerides Way,Davenport
Summary
Adept at floor care and staff development, I significantly enhanced operational efficiency at Embassy Suites by Hilton, showcasing strong inventory control and leadership skills. My proactive approach in training and cost control led to notable quality improvements, positioning me as a key asset in housekeeping management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Housekeeper
Embassy Suites by Hilton Orlando Lake Buena Vista
Kissimmee, FL
08.2016 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Ordered supplies through approved vendors and submitted invoices for payments.
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
- Communicated effectively with other departments in order to provide efficient service delivery.
- Implemented cost reduction strategies while maintaining quality standards.
- Provided guidance and support to staff members when needed.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Organized employee work assignments to maximize productivity while maintaining high quality standards.
- Investigated accidents or injuries that occurred within the department and reported findings to management team.
- Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
- Trained new employees on proper use of Laundry equipment and safety procedures.
Assistant Executive Housekeeper
Embassy Suites by Hilton Lake Buena Vista South
Kissimmee, FL
11.2014 - 08.2016
- Maintained records of room status and occupancy
- Reviewed payroll information to ensure accuracy of employee hours worked.
- Ensured all safety regulations were followed by team members.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Reported damage or theft of hotel property to management.
- Supervised daily activities of employees including assigning tasks and checking work performance.
- Trained new staff in cleaning methods and proper use of equipment.
Housekeeping Office Coordinator
Embassy Suites by Hilton Lake Buena Vista South
Kissimmee, FL
08.2012 - 11.2014
- Organized office supplies inventory and placed orders when necessary.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Verified each completed room against standard plans to maintain consistency.
- Conducted regular inspections of assigned work areas.
- Collaborated with other departments such as engineering, front desk, and security, as needed.
- Monitor and handle OnQ platform to have an accurate status of the rooms
Trainer / Supervisor
Reunion Resort And Golf Club
Kissimmee, FL
07.2009 - 08.2012
- Selected and assigned instructors to conduct training.
- Created multimedia presentations with PowerPoint and video
- Explained goals and expectations required of trainees.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
Housekeeper
Reunion Resort And Golf Club
Kissimmee, FL
06.2008 - 07.2009
- Returned vacant homes to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Education
Real Estate Sales Associate -
Gold Coast School
Orlando, FL07-2020
High School Diploma -
Institute Putzeis Alvarez
Guatemala 10-1998
Skills
- Floor care and carpet equipment operations
- Staff training and development
- Evaluating
- Maintenance scheduling
- Laundry operations
- Inventory control
- Recruiting and interviewing
- Cost control
- Expense tracking
Certification
- Lean Six Sigma Green Belt Certification ( 3/1/2023)
- Real Estate Sales Associate
Languages
Spanish
Native/ Bilingual
English
Elementary
References
References available upon request.
Timeline
Executive Housekeeper
Embassy Suites by Hilton Orlando Lake Buena Vista
08.2016 - Current
Assistant Executive Housekeeper
Embassy Suites by Hilton Lake Buena Vista South
11.2014 - 08.2016
Housekeeping Office Coordinator
Embassy Suites by Hilton Lake Buena Vista South
08.2012 - 11.2014
Trainer / Supervisor
Reunion Resort And Golf Club
07.2009 - 08.2012
Housekeeper
Reunion Resort And Golf Club
06.2008 - 07.2009
- Lean Six Sigma Green Belt Certification ( 3/1/2023)
- Real Estate Sales Associate
Real Estate Sales Associate -
Gold Coast School
High School Diploma -
Institute Putzeis Alvarez
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