Sindy High
Lubbock,TX
Summary
Compassionate and dedicated professional with extensive experience at Lubbock State Supported Living Center, excelling in client support and behavior redirection. Proven ability to enhance quality of life for individuals with disabilities while maintaining meticulous documentation and safety monitoring. Strong team collaboration skills foster a positive environment, ensuring dignity and comfort in care delivery. Also have experience with handling transactions, and working directly with customers to resolve disputes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Lubbock State Supported Living Center
07.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Patient Care Technician
University Medical Center, UMC
10.2022 - 03.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
Cashier
McDonald's
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Circle K
04.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate Degree In Nursing - Nursing
South Plains College
Levelland, TXHigh School Diploma -
Coronado High School
Lubbock, TX05.2022
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Client documentation
- Housekeeping tasks
- Direct patient care
- Transportation
- Patient care
- Client transportation
- Disability awareness
- Team collaboration
- Progress documentation
- Patient assessments
- Safety monitoring
- Care plan management
- Nutrition
Certification
Patient Care Technician
Basic Life Support
Timeline
Direct Support Professional
Lubbock State Supported Living Center
07.2023 - Current
Cashier
Circle K
04.2023 - 06.2023
Patient Care Technician
University Medical Center, UMC
10.2022 - 03.2023
Cashier
McDonald's
08.2022 - 07.2023
Associate Degree In Nursing - Nursing
South Plains College
High School Diploma -
Coronado High School
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