Summary
Overview
Work History
Education
Skills
Resume
Timeline
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Sindy Lopez

Oklahoma City

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Operator Specialist

MORRISON SOLUTIONS
01.2021 - Current
  • Reduced machine downtime by conducting regular maintenance checks and addressing issues promptly.
  • Contributed to cost savings by identifying opportunities for reducing material waste and improving resource utilization.
  • Stayed up-to-date on advancements within the industry by attending workshops, seminars, and other relevant training opportunities.
  • Assisted in training new operators, ensuring a smooth onboarding process and quick acclimation to job responsibilities.
  • Operated various machines proficiently, contributing to overall team success in meeting production goals.
  • Provided on-the-job training to newly hired workers and team members.

Recruiter

Safiro Construction
02.2020 - 01.2021
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Served as liaison between technical teams and business units, translating complex analytical results into actionable business recommendations.
  • Assisted with employee onboarding by providing translation services during orientation sessions for more accessible learning experiences.

Order Puller

Hobby Lobby Warehouse
03.2017 - 08.2020
  • Checked each order for completeness and accuracy.
  • Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
  • Loaded and unloaded freight containers and deliveries.
  • Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
  • Streamlined order pulling process by implementing efficient organizational systems and prioritizing tasks.
  • Completed high volume of daily orders while maintaining accuracy and speed, supporting reliable service for customers.

Shift Manager

McDonald's Restaurant
09.2012 - 11.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.

Receptionist

Dry Clean Super Center
05.2010 - 12.2012
  • Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
  • Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
  • Delivered exceptional customer service when interacting with clients during drop-off and pick-up times, addressing any concerns or questions professionally.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Examined dried clothes to identify stains, tears and issues.

Receptionist

Fiesta Auto Plaza
01.2009 - 12.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.

Education

High School Diploma -

John Marshall Highschool
Oklahoma City, OK
05-2006

Skills

  • System monitoring
  • Machine programming
  • Production scheduling
  • Advanced troubleshooting
  • Customer service
  • Teamwork and collaboration
  • Efficient multitasking
  • Warehouse operations
  • Valid Driver's license
  • Staff management
  • Data entry
  • Bilingual writing
  • Fluent bilingual communication

Resume

SIndy lopez.pdf, 2022-01-05

Timeline

Operator Specialist

MORRISON SOLUTIONS
01.2021 - Current

Recruiter

Safiro Construction
02.2020 - 01.2021

Order Puller

Hobby Lobby Warehouse
03.2017 - 08.2020

Shift Manager

McDonald's Restaurant
09.2012 - 11.2017

Receptionist

Dry Clean Super Center
05.2010 - 12.2012

Receptionist

Fiesta Auto Plaza
01.2009 - 12.2010

High School Diploma -

John Marshall Highschool