Sindy Munoz

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Managed scheduling, training and inventory control.
• Recruited, hired and trained crew members on application of projects, customer relations and customer service.
• Addressed customer concerns with suitable solutions.
• Motivated and evaluated personnel for performance improvement and goal achievement.
• Collaborated with team leaders on quality audits.
• Developed and implemented operational procedures to ensure quality standards are met.

• Maintained cleanliness and presentation standards to increase appeal of facility.
• Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
• Managed and directed facility staff by handling assignment delegation and timely completion.
• Managed spending to ensure adherence with budget.

Coordinated with vendors to ensure timely delivery of materials for events.

• Conducted performance reviews for team members.
• Conducted performance evaluations, providing feedback and coaching for team development.
• Monitored staff performance and addressed issues.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Enforced customer service standards and resolved customer problems to uphold quality service.

• Coordinated with nurses to assess and prepare patients for tests and medical procedures.
• Assisted with CPR and airway clearing procedures during emergencies.
• Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
• Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
• Took patients' vital signs, collected medical specimens and updated information in patient charts.
• Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
• Monitored patients from scene to hospital transfer while conducting in-transit care.
• Documented all patient information, including condition or injury, treatment and medication administration.

• Recorded observations and baseline measurements to maintain accurate medical records.
• Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Supported healthy patient skin with bedside baths, wound care and integrity checks.
• Collected lab specimens in adherence with safety protocols for patient tests.
• Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
• Assisted elderly patients with essential ambulatory care for transport to and from facility.
• Assisted with patient admission, discharge and transfer to maximize facility efficiency.
• Kept instruments and equipment clean and effectively sanitized.
• Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
• Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
• Kept unit well-stocked and efficient with necessary medical supplies.
• Monitored and charted fluid intake and output to stay current on patient conditions.
• Responded promptly to patient call lights to provide physical and emotional support.