Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Sindy Rodriguez Carpio

Sindy Rodriguez Carpio

Saint Johns,MI

Summary

Enthusiastic Housekeeping Supervisor with 10 years of experience. Hands-on manager and team leader dedicated to providing quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Demonstrates a strong commitment to providing the best possible guest experience.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Dedicated to completing tasks on time and exceeding expectations. Works hard to maintain an impeccable level of cleanliness.

Overview

12
12
years of professional experience

Work History

Housekeeper

Paintside Corp
Tampa, FL
11.2023 - 05.2024

The cleaning team is responsible for maintaining a hygienic environment throughout the hotel, including the bathrooms, public areas, and swimming pool. Their duties include Monitoring the cleanliness of the lobby, swimming pool, and other common areas. Coordinating schedules with team members to ensure maximum productivity during shifts.
Adhering to daily cleaning schedules and updating them as needed based on demand. Checking inventory for required supplies and making lists for needed cleaning products.
Supplying extra towels and toiletries when requested to optimize guest comfort. Maintaining clean floors throughout the property by sweeping, scrubbing, and waxing.
All areas of the hotel lobby and public restrooms were sanitized.

Housekeeper

Real House
Tampa, FL
12.2020 - 11.2023

Interacted with customers and guests in a pleasant and professional manner while performing daily tasks.
Cleaned building floors by sweeping, mopping, and scrubbing.
Provided comprehensive and punctual housekeeping services in a dynamic environment with frequent interruptions.
Promoted guest privacy by respecting personal boundaries in their homes.
Demonstrated flexibility in the face of last-minute schedule changes or additional responsibilities.

Housekeeper Team Supervisor

The Ritz Carlton ABAMA
SANTA CRUZ DE TENERIFE , ESPAÑA
08.2012 - 10.2020

Resolve any conflicts between staff members or guests in a professional and courteous manner.
Assist in the recruitment process by interviewing potential candidates and making hiring decisions.
Conduct periodic performance evaluations of team members to identify opportunities for improvement or development plans.
Conduct routine inspections of public areas and rooms to ensure quality assurance standards are met.
Provide guidance to team members on proper cleaning techniques, safety procedures and guest service standards.
Supervised and supported housekeeping staff to maximize quality of service and performance.
Train new employees on company policies, job duties and safety protocols.

Skills

  • Scheduling expertise
  • Housekeeping knowledge
  • Employee evaluations
  • Cleaning practices
  • Health and safety compliance
  • Guest Relations
  • Department coordination
  • Customer Service
  • Staff Management
  • Staff Development
  • Motivational Skills
  • Strong leadership
  • Staff Scheduling
  • Service Optimization
  • Residential Cleaning
  • Hospitality background

Languages

Spanish
Native/ Bilingual
English
Elementary

Timeline

Housekeeper

Paintside Corp
11.2023 - 05.2024

Housekeeper

Real House
12.2020 - 11.2023

Housekeeper Team Supervisor

The Ritz Carlton ABAMA
08.2012 - 10.2020
Sindy Rodriguez Carpio