Enthusiastic Housekeeping Supervisor with 10 years of experience. Hands-on manager and team leader dedicated to providing quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Demonstrates a strong commitment to providing the best possible guest experience.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Dedicated to completing tasks on time and exceeding expectations. Works hard to maintain an impeccable level of cleanliness.
The cleaning team is responsible for maintaining a hygienic environment throughout the hotel, including the bathrooms, public areas, and swimming pool. Their duties include Monitoring the cleanliness of the lobby, swimming pool, and other common areas. Coordinating schedules with team members to ensure maximum productivity during shifts.
Adhering to daily cleaning schedules and updating them as needed based on demand. Checking inventory for required supplies and making lists for needed cleaning products.
Supplying extra towels and toiletries when requested to optimize guest comfort. Maintaining clean floors throughout the property by sweeping, scrubbing, and waxing.
All areas of the hotel lobby and public restrooms were sanitized.
Interacted with customers and guests in a pleasant and professional manner while performing daily tasks.
Cleaned building floors by sweeping, mopping, and scrubbing.
Provided comprehensive and punctual housekeeping services in a dynamic environment with frequent interruptions.
Promoted guest privacy by respecting personal boundaries in their homes.
Demonstrated flexibility in the face of last-minute schedule changes or additional responsibilities.
Resolve any conflicts between staff members or guests in a professional and courteous manner.
Assist in the recruitment process by interviewing potential candidates and making hiring decisions.
Conduct periodic performance evaluations of team members to identify opportunities for improvement or development plans.
Conduct routine inspections of public areas and rooms to ensure quality assurance standards are met.
Provide guidance to team members on proper cleaning techniques, safety procedures and guest service standards.
Supervised and supported housekeeping staff to maximize quality of service and performance.
Train new employees on company policies, job duties and safety protocols.