Sindy Souza
Tinton Falls,NJ
Summary
Friendly and organized with positive attitude. Recognized for exceptional organizational skills, attention to detail and the ability to handle multiple tasks efficiently. Bilingual fluent in Portuguese and Spanish, enhancing communication with diverse populations contributing to improved costumer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk/Administrative Assistant
Ability Home Services
05.2024 - Current
- Answer and direct phone calls, scheduling appointments ensuring accuracy and timely delivery to clients.
- Prepare and issue daily invoices.
- Conduct site visits to new home builders to establish and maintain business relationships.
- Process employee payments including the jobs done and calculating hours.
Front Desk Receptionist
Brighton Eye Care
12.2023 - 05.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Receptionist
Audi
04.2023 - 09.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
High School Diploma -
E. E. Prof Alcides Decarvalho
Brazil12-2014
Certificate - Administrative Assistance
Senac
Brazil02-2015
Skills
- Teamwork
- Multitasking
- Organizational skills
- Customer service
- Reception duties
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Front Desk/Administrative Assistant
Ability Home Services
05.2024 - Current
Front Desk Receptionist
Brighton Eye Care
12.2023 - 05.2024
Receptionist
Audi
04.2023 - 09.2023
High School Diploma -
E. E. Prof Alcides Decarvalho
Certificate - Administrative Assistance
Senac
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