Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Interests
Timeline
Generic

Sinene Hassayoune

Quality Manager
Doha

Summary

Diligent Quality Manager with 18 years of experience in various construction sectors, including industrial, commercial, residential buildings, roads, utilities, and airports. Possessing excellent analytical and problem-solving skills. Expertise in construction quality standards, leading and managing a quality team. Proven experience as a team leader, adept at supporting and guiding teams to meet objectives. Exceptional communication skills, fluent in Arabic, French, and English. Thrives in critical situations and excels under pressure. Extensive field experience providing strong support to construction, technical and procurement teams. Deep understanding of quality procedures and requirements, complemented by multiple training programs in quality and construction-related disciplines.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
6
6
Certifications

Work History

Quality Manager

QDVC
06.2023 - Current

Project: Development of Doha Air Base (DDAB) - DOHA QATAR

  • Oversee all product development procedures to identify deviations from quality standards
  • Ensure accurate documentation and perform statistical analysis
  • Coordinate with construction and technical manager to ensure compliance with quality standards
  • Supports the Construction Manager in dealing with the Client for all the Quality matters
  • Prepare the handover plan strategy
  • Ensure proper coordination with client for proper handover process of the project
  • Coordinate with construction and technical manager to ensure compliance with quality standards
  • Supports the Construction Manager in dealing with the Client for all the Quality matters
  • Prepare the internal and external audit plan
  • Overall, monitors, advises, and reports on the adequate administration & performance of the Works as regards to contract and Quality requirements
  • Alerts the Project manager and the Heads of Department accordingly
  • Ensure posting and communication of quality matters through tool box, posters…
  • Advises the Project Director on short falls related to quality control, quality assurance, and ensure that actions are proposed for correction
  • Ensure the quality information is transferred to execution staff through daily coordination meeting, Prestart meeting, Pre-task meeting.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
  • Calibrated instruments and scales in production area and quality lab.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.

QC Manager

QDVC
1 2021 - 6 2023

Project: Development of Doha Air Base (DDAB)- DOHA QATAR

  • Develop a good communication platform based on mutual trust and confidence with client and supervision engineer
  • Supervise QC engineers, QC inspectors and technicians and provide guidance and feedback
  • Provide the required support to all QC engineers, QC inspectors and technicians to perform their duties
  • Oversee all product development procedures to identify deviations from quality standards
  • Ensure accurate documentation and perform statistical analysis
  • Collaborate with procurement team to ensure that materials from external suppliers meet quality requirements
  • Collect, compile, and analyze relevant quality statistical data to obtain information regarding quality performance
  • Review existing process and product specification to identify the need for improvement
  • Ensure maintaining proper records of quality test, procedures and standards
  • Coordinate with construction and technical manager to ensure compliance with quality standards
  • Supports the Construction Manager in dealing with the Client for all the Quality matters
  • Allocates Quality Control personnel to the various areas of site activity as per the work plan
  • Explain the quality procedure to all subcontractors and ensure compliance
  • Organize and attend meetings with construction team, client and subcontractor
  • Supervises inspections, reports and the documentation issued by inspectors and collect and ensure filing the required Quality Records
  • Supports and participate to all the internal/external audits
  • Working with operating staff to establish procedures, standards, systems and procedures
  • Discuss and solve all the quality issue with all parties
  • Follow up the closure of all open documents and quality observations
  • Coordinate with the lab manager for all the required testing and staff
  • Report all deviation to QA/QC manager.
  • Managed a high-performing QC team, providing guidance, support, and mentorship as needed.
  • Identified areas of improvement in existing products, leading to enhanced customer satisfaction and loyalty.
  • Developed effective communication channels to keep relevant stakeholders informed on QC progress and any issues encountered.
  • Established a proactive approach to problem-solving, preventing potential issues before they escalated into major setbacks.
  • Improved overall product quality by implementing rigorous testing procedures and establishing clear quality standards.
  • Collaborated cross-functionally with other departments to ensure consistent product quality throughout all stages of production.
  • Maintained an organized and efficient workspace, fostering a productive environment for the entire QC team.
  • Streamlined QC processes for increased efficiency and reduced production downtime.
  • Oversaw corrective action plans for non-conforming products, ensuring timely resolution of issues to minimize impact on customers.
  • Determined quality department standards, practices, and procedures.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Monitored staff organization and suggested improvements to daily functionality.

Senior QA/QC Engineer

QDVC
01.2017 - 12.2020

Project: New Orbital Highway Contract 2 (NOH2) - DOHA QATAR

  • Holds weekly meetings with Quality Managers / Subcontractors as required
  • Support other quality personnel in monitoring Contractor's work execution during the construction phase
  • Ensure that all work as undertaken by any sub-contractors on their behalf are suitably controlled and are in accordance with the relevant procedures and specifications
  • Ensure that all project / company Quality goals are achieved and where possible exceeded
  • Ensure that all personnel are aware of and implement Quality into the day to day working practices
  • Encourage a culture where work is carried out to a suitable standard whereby any reason or necessity for reworks is eliminated on the project
  • Actively engage with clients' personnel on any issues relating to quality on the project
  • Support and assist the QC Manager to resolve all quality issues.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
  • Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
  • Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
  • Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
  • Coordinated with suppliers to secure high-quality materials, negotiating favorable terms that led to reduction in project costs.
  • Created detailed reports on engineering activities and findings.
  • Collaborated with other departments to facilitate successful project completion.
  • Developed comprehensive engineering documents for all projects.
  • Analyzed and interpreted data to identify trends and recommend improvements.

QA/QC Engineer

QDVC
07.2015 - 12.2016

Project: New Orbital Highway Contract 2 (NOH2) - DOHA QATAR

  • Support the QA/QC Manager in the identification quality problems and opportunities for improvement and initiating or recommending solutions
  • Provide the QC team assignment for each location and share it with construction team
  • Prepare and submit the required ITP to consultant for approval and respond to all the received comment for final approval
  • Review and comment all the Work Method statement presented by construction team
  • Prepare and contribute for all the procedure required for the site work
  • Follow up the submission of the IRs and ensure the compliance with the approved ITP
  • Assistance in investigating the root cause for non-conformance and monitoring the effectiveness of proposed preventive action
  • Share the observation and the identified comment with all QC team and construction team to avoid happening in other junctions
  • Coordinate and follow up the status of the raised Field Change Request and Request for Information with technical team
  • Follow up with technical team the submission of technical report required by consultant (final stressing report, deflection in deck slab and box girders,)
  • Highlight and discuss all the technical comment with designer representative and technical team
  • Follow up and conduct the internal snag listing inspection with construction team
  • Coordinate and conduct the snag listing of the structure with consultant.
  • Improved product quality by implementing rigorous QAQC processes and procedures.
  • Conducted thorough inspections for adherence to project specifications, resulting in reduced defects and increased customer satisfaction.
  • Supported process improvement initiatives, resulting in higher product reliability and reduced costs.
  • Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.

Site Manager

STBS
07.2013 - 06.2015

Project: Hotel Residence LE CONSUL - TUNISIA

  • Monitoring and planning Works
  • Coordinating with consultants for shop-drawing approvals
  • Coordination between the various subcontractors
  • Ensuring that the work conducted on site complies with the project requirements and quality standards.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Coordinated construction activities for timely project completion, managing schedules and resources effectively.
  • Negotiated contracts with suppliers to secure favorable terms and cost savings, contributing to budget adherence.
  • Improved team productivity with targeted coaching and performance monitoring.
  • Achieved project milestones ahead of schedule, through meticulous planning and proactive issue resolution.
  • Enhanced client satisfaction by delivering projects that consistently met specifications and quality standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Site Manager

STBS
11.2011 - 06.2013

Project: Residential and accommodation Complex FARAH LAKE - TUNISIA

  • Monitoring and planning Works
  • Coordinating with consultants for shop-drawing approvals
  • Coordination between the various subcontractors
  • Ensuring that the work conducted on site complies with the project requirements and quality standards.
  • Created weekly and monthly reports and presentations for management team.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
  • Conducted thorough risk assessments for each project phase, implementing mitigation strategies to avoid potential delays.
  • Promoted sustainability practices on-site, reducing waste and minimizing environmental impact.
  • Enhanced client satisfaction by delivering projects that consistently met specifications and quality standards.
  • Achieved project milestones ahead of schedule, through meticulous planning and proactive issue resolution.
  • Defined clear targets and objectives and communicated to other team members.

Site Manager

STBS
08.2008 - 10.2011

Project: INTERNATIONAL AEROPORT ENFIDHA -HAMMAMET - TUNISIA

  • Monitoring and planning site activities
  • Following the work progress on site for each location
  • Overall coordination with TAV Construction (Turkish Company) engineers
  • Discussing and solving all the design issue encountered during construction
  • Closing all the observation received from the main contractor quality department.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
  • Coordinated construction activities for timely project completion, managing schedules and resources effectively.
  • Negotiated contracts with suppliers to secure favorable terms and cost savings, contributing to budget adherence.
  • Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
  • Enhanced client satisfaction by delivering projects that consistently met specifications and quality standards.
  • Achieved project milestones ahead of schedule, through meticulous planning and proactive issue resolution.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Project Engineer

STBS
02.2008 - 07.2008

Project: Industrial Factory HADS- TUNISIA

  • Planning site activities
  • Checking and reviewing all drawing before execution
  • Following the activities and ensuring compliance with the approved drawing
  • Managing all the required material for the site
  • Preparing monthly reports.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Reduced project timelines with proactive planning and close monitoring of progress.
  • Ensured quality control for all aspects of the project, reducing defects and rework.
  • Determined and scheduled priorities as required to progress engineering work.
  • Evaluated change order requests in response to out-of-scope work activities.
  • Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
  • Implemented quality control procedures, elevating standard of project deliverables.
  • Optimized resource allocation by thorough planning and analysis, maximizing project profitability.
  • Documented and developed engineering procedures and processes.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Verified construction documentation to meet client requirements and vision.

Site Engineer

STBS
6 2007 - 1 2008

Project: City of Culture - TUNISIA

  • Following the different activities conducted on site
  • Maintaining the drawing records and ensuring their proper distribution to the construction team
  • Following the progress on site against the presented planning to the client
  • Following and calculating the material required for the site as per the provided drawing for each activity
  • Conducting inspections on site jointly with the main contractor « GEOSAN - Group».
  • Recorded daily events and activities in site diary to evaluate process and improve productivity.
  • Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
  • Oversaw quality control and health and safety matters for construction teams.
  • Conducted detailed site surveys to identify potential issues, leading to smoother project execution.
  • Implemented innovative construction techniques, improving overall quality of work and reducing time to completion.
  • Estimated materials costs and sourcing requirements for project feasibility.

Education

M.D. - Civil Engineering

ENIT: National Engineering Institute of Tunis
Tunis
05.2002 - 05.2007

Skills

Team Leader

Certification

ISO 9001: 2015 - Lead Auditor

Languages

Arabic: Mother tongue
French: Bilingual
English: Excellent

References

References available upon request.

Interests

Football

Handball : University Handball team captain

Electronic Games

Member of the Greenpeace organization

Timeline

Quality Manager

QDVC
06.2023 - Current

Senior QA/QC Engineer

QDVC
01.2017 - 12.2020

QA/QC Engineer

QDVC
07.2015 - 12.2016

Site Manager

STBS
07.2013 - 06.2015

Site Manager

STBS
11.2011 - 06.2013

Site Manager

STBS
08.2008 - 10.2011

Project Engineer

STBS
02.2008 - 07.2008

M.D. - Civil Engineering

ENIT: National Engineering Institute of Tunis
05.2002 - 05.2007

QC Manager

QDVC
1 2021 - 6 2023

Site Engineer

STBS
6 2007 - 1 2008
Sinene HassayouneQuality Manager