Sing Thepkome
Des Moines,IA
Summary
Reliable and adaptable professional with extensive experience in custodial services. Skilled in time management and maintaining cleanliness in various settings. Committed to fostering a positive work environment while ensuring compliance with health and safety regulations.
Detail-oriented custodian with proven experience in maintaining high sanitation standards and promoting a clean environment. Strong problem-solving skills and adaptability contribute to effective team collaboration and operational efficiency.
Experienced with maintaining clean and orderly environments in school settings. Utilizes effective cleaning methods and safety practices to ensure hygienic atmosphere. Knowledge of teamwork and flexibility to meet dynamic needs of educational institutions.
Overview
16
16
years of professional experience
Work History
Substitute Custodian
Des Moines Public Schools Operations Center
06.2025 - Current
- Maintained cleanliness and sanitation standards in classrooms, hallways, and restrooms.
- Operated custodial equipment, including floor scrubbers and vacuums, ensuring safety protocols were followed.
- Responded promptly to emergency cleaning requests, demonstrating adaptability to changing conditions.
- Collaborated with staff to identify maintenance needs and improve overall facility functionality.
- Implemented efficient cleaning schedules that optimized workflow while maintaining high-quality standards.
- Improved school cleanliness by performing thorough and regular custodial duties, including sweeping, mopping, and sanitizing surfaces.
- Promoted a respectful work environment by maintaining professional interactions with staff, students, and visitors.
- Ensured building security through proper locking procedures at the end of each workday or event.
- Aided in maintaining well-functioning facilities by reporting any necessary repairs or malfunctions to appropriate personnel.
- Contributed to a healthy school atmosphere by regularly emptying trash receptacles and recycling bins.
- Assisted in compliance with health regulations by thoroughly sanitizing restrooms daily using appropriate tools and chemicals.
- Maintained an orderly appearance of outdoor spaces such as sidewalks and entryways by sweeping debris and removing snow when necessary.
- Supported school events by setting up furniture, equipment, and decorations as required.
- Sanitized and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans and carpets.
- Enhanced overall facility aesthetics with meticulous attention to detail while cleaning windows, walls, and fixtures.
- Boosted faculty satisfaction with clean working environments through consistent upkeep of staff lounges and offices.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
Flooring Technician
Artistic Concrete
08.2018 - 05.2025
- Conducted quality inspections of completed projects to ensure compliance with industry standards and specifications.
- Developed maintenance schedules for tools and equipment, prolonging lifespan and ensuring operational readiness.
- Assisted in inventory management, tracking materials to optimize procurement and reduce waste.
- Increased repeat business through exceptional customer service, addressing client concerns promptly, and professionally.
- Reduced project completion times by effectively coordinating with team members and managing resources during the installation process.
- Conducted thorough assessments of job sites prior to installation, identifying potential challenges or obstacles for seamless project execution.
- Troubleshot issues that arose during installation projects swiftly resolving problems without compromising quality or timeline commitments made to clients.
- Meticulously maintained tools and equipment, prolonging their lifespan while ensuring optimal performance during installations.
- Quietly waxed, buffed and vacuumed floors.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
- Cleared trash and debris from over [Number] rooms and office areas regularly.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Quietly waxed, buffed and vacuumed floors.
- Operated specialized flooring installation tools to achieve high-quality finishes.
- Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
- Recorded measurements and devised plans to match installation specifications.
- Spread adhesive cement over floor to prevent board joint wearing.
- Formed tight and secure joints by removing excess materials and connecting individual pieces.
- Worked with different adhesives to join foundation, flooring, and wall materials.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Maintained high-quality standards in flooring installations by adhering to strict industry guidelines and best practices.
- Demonstrated flexibility in adapting to various work settings, including residential, commercial, and industrial spaces.
- Ensured safe working environments by consistently following proper safety protocols and procedures during flooring installations.
- Consistently met or exceeded project deadlines by effectively prioritizing tasks and adjusting work schedules as needed.
Flooring Technician
Elite Flooring Coating
08.2017 - 08.2018
- Operated specialized flooring installation tools to achieve high-quality finishes.
- Collaborated with team members to ensure timely project completion and adherence to safety standards.
- Diagnosed and resolved flooring issues, improving customer satisfaction through effective solutions.
- Trained junior technicians on installation techniques and equipment usage to enhance team performance.
- Implemented efficient workflow processes, reducing downtime during flooring installations.
- Supported a positive work environment within the team through open communication channels fostering collaboration among colleagues.
- Aided in the reduction of material waste by accurately measuring spaces and calculating necessary quantities for each project.
- Consistently met or exceeded project deadlines by effectively prioritizing tasks and adjusting work schedules as needed.
- Enhanced customer satisfaction by efficiently installing various types of flooring materials, including hardwood, laminate, and carpet.
- Demonstrated flexibility in adapting to various work settings, including residential, commercial, and industrial spaces.
- Ensured safe working environments by consistently following proper safety protocols and procedures during flooring installations.
- Maintained high-quality standards in flooring installations by adhering to strict industry guidelines and best practices.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Worked with different adhesives to join foundation, flooring, and wall materials.
- Formed tight and secure joints by removing excess materials and connecting individual pieces.
- Spread adhesive cement over floor to prevent board joint wearing.
- Recorded measurements and devised plans to match installation specifications.
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
Trainer and Lead Inspector
Swan Packing
06.2015 - 08.2017
- Developed training materials for new hires to ensure compliance and safety standards.
- Facilitated hands-on training sessions to enhance employee skills and operational efficiency.
- Assessed training needs and tailored programs to meet diverse employee requirements.
- Implemented feedback mechanisms to continuously improve training effectiveness and content relevance.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Boosted training session effectiveness with integration of multimedia tools.
- Increased accuracy in identifying potential issues through continuous training and staying current on industry standards.
- Conducted regular reviews of industry best practices, ensuring that our team remained at the forefront of advancements in the field of inspection services.
- Identified areas for improvement in inspection procedures, contributing to the development of updated protocols.
- Improved overall safety compliance by conducting thorough inspections and providing detailed reports to management.
- Achieved a high level of customer satisfaction by addressing concerns promptly and professionally throughout the inspection process.
- Promoted a culture of continuous improvement within the inspection team through proactive identification and resolution of potential issues before they became problematic.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Provided feedback to production team regarding product quality.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Mail Sorter
American Spirit Graphics
10.2013 - 09.2015
- Oversaw daily mail sorting operations to ensure accuracy and efficiency.
- Monitored system performance, addressing issues promptly to maintain productivity levels.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Coordinated with management to address operational challenges and optimize sorting procedures.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Evaluated mail trays to determine proper placement.
- Reduced delivery errors by accurately categorizing and labeling outgoing mail.
- Maintained clean and organized mail room to promote safety and efficiency.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Troubleshot malfunctioning mail-sorter machines by unclogging jams while protecting integrity of envelopes.
Machine Operator
ColorFX
02.2010 - 10.2013
- Operated printing machinery to produce high-quality printed materials efficiently.
- Conducted routine maintenance on equipment to ensure optimal performance and reduce downtime.
- Monitored production metrics and adjusted machine settings for accuracy and consistency in output.
- Implemented process improvements that increased workflow efficiency and minimized waste during production runs.
- Led troubleshooting efforts for machinery issues, coordinating repairs to minimize disruption in operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Education
North High School
Des MoinesSkills
- Heavy lifting
- Sanitization
- Cleaning proficiency
- Maintenance
- Waste disposal
- Sanitation practices
- Chemical handling
- Floor polishing
- Floor care expertise
- Problem-solving
- Time management
- Attention to detail
- Responsible and dependable
- Cleaning and sanitizing
- Floor cleaning and buffing
- Custodial machine operation
- Team collaboration
- Health and safety compliance
- Window cleaning
- Groundskeeping
- Equipment operation
- Trash removal
- Work prioritization
- Maintenance knowledge
- Equipment Repair
- Floor maintenance
- Floor scrubbers and polishers
- Willingness to learn
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Routine maintenance
- Problem-solving abilities
- Sweeping and mopping
- Adaptable and flexible
- Reliability
- Excellent communication
- Trash collection and removal
- Productivity and time management
- Adaptability and flexibility
- Hand and power tool operation
- Effective communication
- Active listening
Timeline
Substitute Custodian
Des Moines Public Schools Operations Center
06.2025 - Current
Flooring Technician
Artistic Concrete
08.2018 - 05.2025
Flooring Technician
Elite Flooring Coating
08.2017 - 08.2018
Trainer and Lead Inspector
Swan Packing
06.2015 - 08.2017
Mail Sorter
American Spirit Graphics
10.2013 - 09.2015
Machine Operator
ColorFX
02.2010 - 10.2013
North High School