Sinna Sinini
San Antonio,TX
Summary
Dynamic individual with hands-on experience in Cybersecurity( SOC and Network) Tools and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Software Technician
Jeuna LLC
12.2022 - Current
- Optimized software performance through regular maintenance activities such as patch installations and system upgrades.
- Maintained comprehensive documentation of software updates, known issues, and resolutions for easy reference.
- Implemented effective backup strategies, safeguarding critical data from loss or corruption.
- Actively participated in professional development opportunities such as workshops, webinars, and industry conferences to stay up-to-date on emerging trends in software technology.
- Enhanced user experience by streamlining the software installation process and providing clear instructions.
- Installed, configured and maintained computer systems and network connections.
- Patched software and installed new versions to eliminate security problems and protect data.
Software Technician/Automotive Technician
NORTHPARK SUBARU
02.2022 - 11.2024
- Patched software and installed new versions to eliminate security problems and protect data.
- Installed, configured and maintained computer systems and network connections.
- Actively participated in professional development opportunities such as workshops, webinars, and industry conferences to stay up-to-date on emerging trends in software technology.
- Maintained comprehensive documentation of software updates, known issues, and resolutions for easy reference.
- Optimized software performance through regular maintenance activities such as patch installations and system upgrades.
- Coordinated with parts department to determine availability of necessary components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Completed customer orders and warranty services according to manufacturer specifications.
- Assisted in integrating third-party applications, ensuring seamless communication between systems.
- Fostered productive relationships with key stakeholders such as vendors, service providers, and internal teams through clear communication channels.
BAYBROOK Mall
Assistant Manager
03.2015 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Mechanical Engineering
HCC
Houston, TXNo Degree - Network And Network Security
Coursera University
Online06-2025
Soc Level One - Cyber Security
TRYHACKME
ONLINE05-2025
Certificate - Cloud Cybersecurity
Coursera University
Online08-2024
QUANTITATIVE OF MANAGEMENT
LTAC
BURKINA FASO07-2008
Skills
- System troubleshooting
- Hardware installation
- API integration
- Network administration
- Risk assessment
- Incident response
- Digital forensics
- Network security
- Attention to detail
- Phishing detection
- Vulnerability assessment
- Threat intelligence
- SIEM management
- Incident response management
- Identity management
- Log analysis
Certification
.CompTIA Security+.
.SOC level 1.
.Cloud Cybersecurity Professional.
.Network and Network Security.
.
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Software Technician
Jeuna LLC
12.2022 - Current
Software Technician/Automotive Technician
NORTHPARK SUBARU
02.2022 - 11.2024
BAYBROOK Mall
Assistant Manager
03.2015 - 11.2022
No Degree - Mechanical Engineering
HCC
No Degree - Network And Network Security
Coursera University
Soc Level One - Cyber Security
TRYHACKME
Certificate - Cloud Cybersecurity
Coursera University
QUANTITATIVE OF MANAGEMENT
LTAC
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