Sinonia Headley
Rosedale,New York
Summary
Seeking full-time employment as a Medical Technician with an organization that encourages growth and advancement.
Skilled Medical Office professional offering over a decade of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
South Shore Family Medical
Queens, New York
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Routed laboratory or diagnostic results to appropriate staff.
- Compiled and coded patient information or data in appropriate computer system.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Assisted physicians with finalizing reports, speeches or presentations.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Assistant
Pro Health Care
2800 Marcus Ave., Lake Success, New York, 11042
09.2013 - 01.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
Administrative Assistant
Health and Life Direct
Lake Success, New York
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Healthcare Specialist
Harmony Healthcare
682 Union Ave Westbury, NY
09.2022 - 02.2024
- Conducted health screenings, such as blood pressure and glucose levels, to assess overall health status.
- Assisted physicians in performing diagnostic tests and treatments.
- Documented patient histories, physical findings, and test results accurately and legibly in the electronic medical record system.
- Ensured compliance with all regulatory requirements for healthcare delivery systems.
- Managed medication orders for patients including obtaining prior authorizations from insurance companies.
- Assessed patient needs by conducting comprehensive interviews regarding medical history and lifestyle factors.
- Monitored vital signs during clinic visits and reported any changes to the supervising physician immediately.
- Provided emotional support to patients dealing with chronic illnesses or disabilities.
Education
Medical Office Assistant - Certificate -
Franklin Career Institute
01-2012
General Equivalency Diploma -
New York Dept. of Education
Skills
- Medical Records Maintenance
- ICD-10 Coding
- Problem-Solving
- Attention to Detail
- Physician assistance
- Medical software applications
- Patient Flow
- Phone and Email Etiquette
- Computer Skills
- Appointment Scheduling
- Patient Care
- Patient Demographics
- Healthcare coding competency
- Office Administration
- Patient Registration
- Patient Screening
- Clinical Documentation
- Positive Attitude
- Follow-up skills
References
Will be furnished upon request
Certification
- New York Dept of State Registered Security Guard
Timeline
Healthcare Specialist
Harmony Healthcare
09.2022 - 02.2024
Medical Assistant
Pro Health Care
09.2013 - 01.2019
Medical Office Assistant
South Shore Family Medical
Administrative Assistant
Health and Life Direct
Medical Office Assistant - Certificate -
Franklin Career Institute
General Equivalency Diploma -
New York Dept. of Education
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