Sinsear Zephier
Sioux Falls,SD
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Stocker
Walmart
Sioux Falls, SD
04.2023 - Current
- Sorted returned merchandise for restocking or disposal.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Removed outdated products from shelves in accordance with company policy.
- Stocked shelves with newly arrived products.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2022
Skills
- Product Labeling
- Price Checking
- Merchandise Rotation
- Merchandise Stocking
- Safe Lifting Procedures
- Warehouse Safety
- Safety methods
- Product Organization
- Shelf Stocking
- Friendly and Personable
- Performance Improvement
- Customer Assistance
- Energetic and Outgoing
- Clear Communication
- Product Knowledge
- Complaint resolution
- Conflict Resolution
- Critical Thinking
- Computer Proficiency
- Microsoft PowerPoint
- Office equipment proficiency
- De-Escalation Techniques
- Microsoft Outlook
- Positive and professional
- Courteous demeanor
- Microsoft Excel
- Adaptive team player
- Problem Resolution
Timeline
Stocker
Walmart
04.2023 - Current
High School Diploma -
Roosevelt High School
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