Dupree Forde
Troy
Summary
.
Providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Overview
7
7
years of professional experience
Work History
Kitchen Operations Manager
Spinners
03.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Developed strong team dynamics with clear communication and regular performance reviews, resulting in increased productivity.
- Continuously updated knowledge of industry trends by attending trade shows, conferences, and workshops in order to remain current on best practices.
- Reduced food waste through effective inventory management and menu planning.
- Established vendor relationships for consistent supply of quality ingredients at competitive prices, contributing to budgetary goals.
- Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
OWNER
Out The Box Cleaning Services
12.2020 - Current
- Manage day-to-day business operations.
- Develope and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increasing customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managing financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consult with customers to assess needs and propose optimal solutions.
- Demonstrate flexibility in adapting to various work settings, including residential, commercial, and industrial spaces.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Contributed to a positive public image for the residential property by maintaining impeccable curb appeal through outdoor cleaning and maintenance tasks.
Line Cook
Juniors Bar And Grill
03.2023 - 04.2024
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Delivery Driver
Sanchez Staffing
04.2021 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
EVS Housekeeper
North Side Hospital Georgia
03.2020 - 06.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
Warehouse Custodian
Janitronics
07.2017 - 01.2020
- Collaborated with other team members to resolve any logistical challenges that arose during daily operations.
- Conducted routine maintenance checks on material handling equipment to prevent downtime or malfunctions.
- Maintained a clean and organized warehouse environment, allowing for optimal productivity and workflow.
- Contributed to cost savings by proactively identifying opportunities for recycling materials within the facility.
- Ensured compliance with OSHA regulations through proper handling of hazardous materials and chemicals.
- Improved warehouse efficiency by implementing an effective custodial schedule and routine.
Education
GED -
Albany High School
Albany, NYSkills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Reliable and Trustworthy
- Food Preparation
- Team Coordination
- Cleanliness standards
- Knife Skills
- Quality Control
- Floor buffing
- Debris Disposal
- Pressure Washing
- Carpet cleaning
- Odor Control
- Eco-friendly Practices
- Grout restoration
- Sweeping and Mopping
- Heavy Lifting
- Biohazard Disposal
- Fixture Cleaning and Polishing
- OSHA Compliance
- Trash Collection
- Safety Standards and Protocols
Timeline
Kitchen Operations Manager
Spinners
03.2024 - Current
Line Cook
Juniors Bar And Grill
03.2023 - 04.2024
Delivery Driver
Sanchez Staffing
04.2021 - 02.2023
OWNER
Out The Box Cleaning Services
12.2020 - Current
EVS Housekeeper
North Side Hospital Georgia
03.2020 - 06.2022
Warehouse Custodian
Janitronics
07.2017 - 01.2020
GED -
Albany High School
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