Summary
Overview
Work History
Education
Skills
Referencesavailable
Timeline
Generic

Sintrel Parker

Ft. Washington,MD

Summary

Highly successful and recognized executive administrative professional with private industry service in program management, conflict resolution, organizational communications, customer problem-solving, research and analysis, and best practices in administrative support management. Possess a keen sense of organization and in-depth knowledge of business communication platforms, office administration, domestic & international travel, logistics, and scheduling vital to providing high-ranking executive support.

Overview

18
18
years of professional experience

Work History

Lead Client Services Advisor

Neiman Marcus
07.2018 - Current
  • Act as the main point of contact for clients, responding to inquiries, concerns, and requests promptly and professionally
  • Offer tailored solutions and recommendations to clients based on their specific needs, using a combination of product knowledge, problem-solving skills, and empathy
  • Maintain accurate records of client interactions, transactions, and account details
  • Develop a deep understanding of the Neiman Marcus products to effectively educate clients, address their questions, and cross-sell or upsell additional offerings when appropriate
  • Build customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication
  • Ring sales transactions and processes returns of merchandise
  • Educates clients on merchandise, events, promotions, policy and services
  • Promotes the benefits of the InCircle program and open new credit accounts
  • Demonstrate flexibility and ability to adapt to the changing needs of the business
  • Actively creates a positive work environment through teamwork and collaboration.

Senior Executive Assistant (Contractor) to the Executive Director

Strativia
08.2020 - 07.2021
  • Served as the primary point of contact for internal and external constituencies on all matters pertaining to the Executive Director (ED) and other high-ranking executives
  • Provided sophisticated calendar management for the ED; prioritizing inquiries and requests while troubleshooting conflicts, makes judgments and recommendations to ensure smooth day-to-day engagements, upcoming commitments, and responsibilities
  • Assisted the personnel management staff with classifying and coding personnel actions for hiring, promotion, terminations, and changes in benefits
  • Provided quality control of high-visibility work products (briefing materials, meeting minutes, and data tables) for the ED and other high-ranking executives
  • Provided assistance with a variety of budget formulation and requisition tasks, including inputting data into Agency-wide applications and tracking progress of requests
  • Interpreted data, draws conclusions, and makes recommendations as to the most appropriate course of action based on results of analysis and application of accepted principles
  • Composed communications, setting forth information obtained through a review of files and background material
  • Managed information systems operations including teleconferences, hardware, software, and desktop support
  • Ensured all pertinent information and back-up material is collected and provided to the ED or other assigned SES prior to meetings
  • Coordinated and processed travel requests and authorizations, including payment tracking
  • Monitored and reported agency initiatives, activities, and related matters for the ED
  • Prepared and assisted with presentations in a variety of formats
  • Assisted with program management plans, reports and reviews and manages special projects including analysis as assigned by the Executive Director or assigned Senior Executive Service (SES) members
  • Analyzed, interpreted and integrated information in a variety of formats, such as graphs and tables, databases and spreadsheets and plans and implements new formats and products suitable for and accessible to specialized audiences.

Executive Assistant to the VP Communications

Raytheon Company
09.2015 - 04.2020
    • Provided high-ranking executive support including managing schedules, calendars, domestic and international travel coordination, and accommodations for multiple high-ranking executives
    • Independently prioritized and completed high volumes of taskers, using good judgement and initiative to assign, coordinate, and complete quick turnaround items and deliverables
    • Interfaced with senior executives and external business partners and a daily basis to keep them apprised of tight deadlines or action items requiring their signature
    • Arranged and coordinated (secured and unclassified) video-teleconference conference calls and meetings for high-ranking executives
    • Established and managed communication plans that identified target audiences, appropriate messages, taskers, activities and resources needed for effective communication and effective communication plans for agency wide plans and taskers; and incorporated multiple offices to manage expectations and disseminate project progress
    • Greeted, welcomed, and entered foreign and domestic visitors in the Visitors Request/Registration System prior to in-person meetings and conferences
    • Administered Raytheon's cybergrants, processing grants ranging from $10K - $100K for organizations such as Children's National Hospital, USO Metro, The Atlantic Council, Association of the U.S
    • Army, U.S
    • Navy Memorial, Georgetown Pediatrics, and AGSIW
    • Managed, coordinated, and communicated information regarding major internal events logistical operations needs to execute special events: Leadership Forum, Global Trade Symposium, Global Communications Meeting, Goddard Space Dinner, BD Forum, and BD Excellence Awards Ceremony
    • Built effective working relationships to maintain a comprehensive awareness of the organization to create a network to rely upon to handle urgent situations efficiently.

Executive Assistant to Senior Counsel and Senior Director Licensing

Raytheon Company
09.2015 - 03.2018
  • Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants to coordinate a variety of complex meetings and conferences
  • Provided full executive support to the senior counsel and senior director and represented the team to the public through personal, telephone, and electronic communications
  • Provided executive support through calendar scheduling, travel planning and coordination, and expense report processing for senior executives for Global Trade Licensing
  • Interfaced with senior executives and external business partners, providing confidentiality always, while representing the organization in a positive and professional manner
  • Welcomed visitors and entered foreign and domestic visitor information in the Visitors Request/Registration System prior to formal senior executive meetings
  • Coordinated internal meetings and functions, including providing visitor access, VTC set-up, and catered food logistics
  • Provided new employee onboarding requirements and materials
  • Ensured IT requirements and communication component functionality and connectivity for domestic and international travel
  • Developed and maintained licensing tracker for submissions and documentation to keep track of U.S
  • Government export applications and related submissions to U.S
  • State Department; provided monthly reporting to senior counsel
  • Served as POC for clients, consultants, and affiliate organizations outside of Raytheon such as SIA, U.S
  • Department of State, Directorate of Defense Trade Controls, and the U.S
  • Department of Commerce.

Executive Assistant to Brokerage Management Team

JLL
11.2011 - 10.2014
  • Provided executive-level and confidential support for two managing directors, multiple senior vice presidents, and two associate directors
  • Handled all administrative support functions, including organizing document production, meeting preparation, travel planning, logistics and expense report reconciliation
  • Managed multiple complex calendars and scheduling requirements
  • Assigned, tracked, and followed up on deliverables through completion
  • Managed agenda, notes and action items for various high-level meetings and conference
  • Researched and prepared marketing materials to showcase real estate equities through flyers, presentations, and tour booklets.

Executive Assistant

JBG Smith
11.2006 - 10.2008
  • Performed government lease contract administration, and post award functions involving highly specialized procurements of significant importance to the agency
  • Assisted with managing 5 Class A office buildings with a total of 2.2M square feet of commercial real estate
  • Proficient in communicating effectively in order to brief and advise management officials
  • Coordinated tenant move in or move outs, including: meeting with contractors to review rules and regulations, securing proper insurance certificates, advising tenant of restrictions and ensuring in all ways possible that the moving procedure is trouble free
  • Conducted inspections to ensure there were no physical security and/or safety risks, and developed contingency plans
  • Aided in the preparation of annual budget, conducted monthly operations statement reviews, and drafted monthly activities reports as well as variance notes
  • Processed purchasing paperwork, including purchase orders, check approval, and review and input of invoices prior to payment
  • Provided administrative support, to include data entry and maintenance of selected company databases that included sensitive and private information
  • Conducted building inspections that defined maintenance, repair and needs for alterations of specific building systems, and ensured that projects met established requirements.

Education

Bachelor of Science - Business

University of Maryland – Global Campus

Cornell University
10.2023

Skills

    • Microsoft Office products to include MS Teams
    • Google Workspace
    • Zoom
    • Slack
    • Lotus Notes
    • WebTE
    • Concur
      • RGEMS
      • ITATS
      • TravelSmart
      • Rshare
      • APEX Time Recording
      • Certified Notary Signing Agent (Commonwealth of Virginia and State of Maryland)

Referencesavailable

True

Timeline

Senior Executive Assistant (Contractor) to the Executive Director

Strativia
08.2020 - 07.2021

Lead Client Services Advisor

Neiman Marcus
07.2018 - Current

Executive Assistant to the VP Communications

Raytheon Company
09.2015 - 04.2020

Executive Assistant to Senior Counsel and Senior Director Licensing

Raytheon Company
09.2015 - 03.2018

Executive Assistant to Brokerage Management Team

JLL
11.2011 - 10.2014

Executive Assistant

JBG Smith
11.2006 - 10.2008

Bachelor of Science - Business

University of Maryland – Global Campus

Cornell University

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Sintrel Parker