Sioban Kelly Feyen
Sterling,VA
Summary
My ideal career would be one in which I'm challenged on a daily basis to put my experience to work providing solutions to daily business challenges. I have the determination to excel at all facets of any task I'm given and will use that drive to continue advancing my career, while providing the utmost in customer service and support.
Overview
12
12
years of professional experience
Work History
Billing/Patient Account Representative
Town Center Orthopaedics
12.2014 - Current
- Processing patient payments, working account receivable reports, knowledge of health insurance information, preparing patient account for collections, preparing and auditing claims for proper electronic submission and timely payment, setting up payment plans for patients, assisting patient with their bills explain charges and their insurance EOB
Medical Receptionist
Town Center Orthopedics
12.2011 - 01.2014
- Primary 'go to' within the three front office staff for needs, responsible for greeting all patients as they enter the office, known for attention to detail and follow through to ensure patient and doctor communication to each other outside of appointments are received (prescription refills, medical subpoenas, pain management updates, etc.), responsible for verifying patient health insurance , collecting copayments, balance on patient accounts using NextGen Patient Portal, responsible for ensuring and explaining HIPPA compliance, receive medical transfer records, X-rays, MRI, CT scans, and other patient medical documents and ensure that they are attached to correct patient record and passed on to doctors and staff for patient review, prepare and process patient charts for the medical assistants who work with the Doctors, schedule new patients and follow up appointments for the patients, assist with training new front desk staff, maintain daily ledger and balance on NextGen for all patient accounts at the end of the day, work directly with office management, doctors and medical assistants to ensure the office runs professionally, team leader responsible for training staff on migration from NextGen medical software to new Mastermind software, responsible for confirming patient appointments, answered Zultys multi-line phone system and ensured all incoming calls were answered in a timely manner and transferred to the appropriate extension
Education
GED -
H.B Woodlawn
Skills
- Proficient in Research and data analysis
- Skilled in Customer Service and Scheduling
- Highly Detailed and Organized
- Microsoft Office
- Proficient with NextGen, Mastermind, MedicsElite and Modernizing Medicine Medical Software
- Minimum of 12 years as a professional in the medical industry
- Skilled leader and team player with the ability to work independently with little direction
- Known for ability to multi-task and reprioritized while remaining focused under stressful situations
- Excellent communicator and listener with the ability to ensure professionalism at all times
- Unparalleled desire to learn new technologies, procedures, and all aspects of business administration
- Collections Experience
- Administrative Support
- Payment Processing
- Verbal and Written Communication
- Insurance Billing
Timeline
Billing/Patient Account Representative
Town Center Orthopaedics
12.2014 - Current
Medical Receptionist
Town Center Orthopedics
12.2011 - 01.2014
GED -
H.B Woodlawn
Similar Profiles
Anna HennemanAnna Henneman
Registered Nurse (RN) at Southlake Orthopaedics Sports Medicine & Spine Center, PCRegistered Nurse (RN) at Southlake Orthopaedics Sports Medicine & Spine Center, PC
Cetonya KitsonCetonya Kitson
Sports Performance Trainer at Center of Advanced Orthopaedics and Sports PerformanceSports Performance Trainer at Center of Advanced Orthopaedics and Sports Performance
Elliott MattsonElliott Mattson
Medical Assistant at Grand View Health Center For Orthopaedics And NeurMedical Assistant at Grand View Health Center For Orthopaedics And Neur
Dominick Arabia UmanzorDominick Arabia Umanzor
Family Plumbing-Assistant at Family BusinessFamily Plumbing-Assistant at Family Business
Kelly CareyKelly Carey
Intern at Champion Title & SettlementsIntern at Champion Title & Settlements