Siobhan McDonald
Troy,NY
Summary
Experienced and highly motivated Nurse Care Manager achieves expected outcomes, demonstrates leadership and serves as resource in management of clinically complex patients. Displays excellent interpersonal and team-building skills and collaborates effectively with physicians, nurses and members of healthcare team. Proficient and functional working knowledge of computer databases, electronic medical record systems and information technology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nurse Care Manager and Triage
Community Care Pediatrics
02.2023 - Current
- Identified opportunities to optimize communication within inpatient and cross-continuum teams to drive effective patient flow and sustainable care transitions from hospital and home, within community care settings and implement supplemental care and services for high-risk patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Communicate with payers to obtain authorizations for reimbursement of services
- Facilitated assessment of individual physiological, psychological, financial, cultural and family situation and coordinated social services to address individual and family needs.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
- Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures
- Educated patients and family members about targeted therapies, medications and diet to enhance likelihood of positive treatment outcomes
- Monitored compliance and evaluated effectiveness of home treatment instructions
Registered Nurse II & Patient Care Technician
Emergency Department, Samaritan Hospital
01.2021 - Current
- High proficient clinical skills: IV Stats, Pushes, Drips, Cardiac Monitoring, Blood Transfusions, Central Line Care, Codes
- Participating in performance improvement, nurse quality, nursing research activities
- Managing the care of patients experiencing life-threatening problems requiring complex assessments, high intensity therapies, interventions and care plans.
Education
Masters of Science in Nursing Leadership and Management -
Western Governors University
Millcreek, UT01.2025
Bachelor of Science in Nursing -
The Sage Colleges
Troy, NY05.2021
Certification
- ACLS, Advanced Cardiac Life Support, 03/01/22, Present
- PALS, Pediatric Advanced Life Support, 01/01/22, Present
- CPR and AED, American Heart Association, 01/01/23, Present
- NIHSS, The National Institutes of Health Stroke Scale, 11/01/20, Present
Timeline
Nurse Care Manager and Triage
Community Care Pediatrics
02.2023 - Current
Registered Nurse II & Patient Care Technician
Emergency Department, Samaritan Hospital
01.2021 - Current
Masters of Science in Nursing Leadership and Management -
Western Governors University
Bachelor of Science in Nursing -
The Sage Colleges
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