Siobhan Stewart
Phoenix
Summary
Adept Central Intake Nurse from Banner Behavioral Health Hospital, leveraging clinical judgment and empathy to streamline admissions, enhance patient satisfaction, and ensure prompt, culturally competent care. Achieved significant improvements in intake efficiency and patient outcomes through collaborative healthcare coordination and critical thinking. Holds an Arizona RN license and excels in high-stress situations, embodying reliability and compassionate care. Resourceful Admissions Nurse with extensive patient care background and proven administrative expertise. Managed patient admissions for multiple-bed medical facility. Superb organizational and collaborative skills leading to desirable A satisfaction ratings.
Overview
10
10
years of professional experience
Work History
Central Intake Nurse
Banner Behavioral Health Hospital
03.2014 - 07.2024
- Educated patients about their medical conditions, empowering them to make informed healthcare decisions.
- Demonstrated cultural competence when working with diverse populations by tailoring communication styles and approaches accordingly.
- Streamlined the intake process for faster admissions, ensuring prompt access to care.
- Facilitated timely referrals to appropriate specialists, optimizing patient outcomes.
- Developed strong rapport with patients and families, establishing trust as a foundation for effective nursing interventions.
- Promoted continuity of care by collaborating closely with primary care providers and other members of the healthcare team.
- Assisted in the development and implementation of intake processes for new programs or services.
- Maintained accurate documentation of patient information, ensuring compliance with HIPAA regulations and protecting patient privacy.
- Reduced wait times by effectively triaging patients based on urgency and acuity of their conditions.
- Enhanced communication between interdisciplinary teams, fostering a collaborative environment for patient-centered care.
- Conducted comprehensive health assessments to create individualized care plans tailored to each patient''s needs.
- Improved patient satisfaction by providing efficient and empathetic intake assessments.
- Contributed valuable insights during interdisciplinary team meetings, helping guide ongoing treatment planning efforts for complex cases.
- Implemented evidence-based nursing practices, enhancing the quality of care provided to patients during the intake process.
- Handled high-stress situations with professionalism and grace, defusing tension and maintaining a calm atmosphere during intake procedures.
- Attended in-house trainings and continuing education classes.
- Provided physicians and other medical personnel with patient assessment details and answered patient care-related questions.
- Settled incoming patients into rooms and verified adequacy of medical supplies and treatment equipment.
- Obtained Arizona RN license and current CPR certification.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Education
Master of Science - Nursing PMHNP
Walden University
Minneapolis, MN05.2025
Bachelor of Science - Nursing BSN
Brookline College - Phoenix
Phoenix, AZ05.2017
Associate of Science - Practical Nursing
Carrington College - Phoenix
Phoenix, AZ05.2012
High School Diploma -
Camelback High School
Phoenix, AZ05.1980
Skills
- Empathy and Sensitivity
- Vital signs monitoring
- Clinical judgment
- Compassionate Care
- Healthcare coordination
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Compassionate and Caring
- Reliability
- Excellent Communication
- Critical Thinking
Timeline
Central Intake Nurse
Banner Behavioral Health Hospital
03.2014 - 07.2024
Master of Science - Nursing PMHNP
Walden University
Bachelor of Science - Nursing BSN
Brookline College - Phoenix
Associate of Science - Practical Nursing
Carrington College - Phoenix
High School Diploma -
Camelback High School
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